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Helpful answers
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Aug 23, 2015 4:17 PM in response to peachsnappleby Linc Davis,Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select
/var/log ▹ cups ▹ error_log
from the hierarchical list on the left side of the Console window. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last failed printing attempt. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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Aug 23, 2015 5:41 PM in response to Linc Davisby peachsnapple,Hope this is what you're looking for. I get this message every time I try to print from those MacBooks other than my own personal one.
E [06/Aug/2015:09:42:29 -0400] [Job 6] The printer is not responding.
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Aug 23, 2015 6:17 PM in response to peachsnappleby Linc Davis,That printer is not on the list of models supported in Yosemite:
Printer and scanner software available for download for your Mac - Apple Support
There may not be any way to make it work, but you can try the suggestion in this thread:
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Aug 23, 2015 6:50 PM in response to peachsnappleby Johnb-one,was going to suggest gutenprint, but now I dunno
good luck to you
JB
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Aug 23, 2015 9:38 PM in response to Linc Davisby peachsnapple,It's just strange that I made it work on one MacBook Pro, but it doesn't work on any of the others.