rzxc

Q: Why won't my iphone4 accept my SIM card (previously in use) after a restore?

My SIM worked fine in my phone until I did a restore and now when I attempt to set it up I get a 'SIM not valid message'

iPhone 4

Posted on Aug 24, 2015 8:12 AM

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Q: Why won't my iphone4 accept my SIM card (previously in use) after a restore?

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  • by sona jee,

    sona jee sona jee Aug 24, 2015 8:33 AM in response to rzxc
    Level 1 (0 points)
    Aug 24, 2015 8:33 AM in response to rzxc

    After a Restore I got this message

    The SIM card inserted in this iPhone does not appear to be supported. The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.

  • by AmishCake,

    AmishCake AmishCake Aug 24, 2015 8:48 AM in response to sona jee
    Level 6 (9,388 points)
    Aug 24, 2015 8:48 AM in response to sona jee

    Answered in your other post. No need to post more than once in this forum.

  • by rzxc,

    rzxc rzxc Aug 24, 2015 11:35 AM in response to AmishCake
    Level 1 (0 points)
    Aug 24, 2015 11:35 AM in response to AmishCake

    Hi, I read the response to sona jee's post and am wondering how, without being able to get into the phone, the carrier would be able to unlock it? (Aside from emergency calls there is only access to the setup process: choosing language, region, and network, before getting stuck on the 'SIM not valid' message.) Also, my phone was unlocked by the carrier, does this mean they hacked it? (There's no other way this would happen?)

  • by KiltedTim,

    KiltedTim KiltedTim Aug 24, 2015 11:39 AM in response to rzxc
    Level 9 (56,005 points)
    Mac OS X
    Aug 24, 2015 11:39 AM in response to rzxc

    It was not legitimately unlocked by the carrier it was locked to. It was hacked. Legitimately unlocked phones do not re-lock.

     

    The unlock process involves the carrier it's locked to communicating specific information about the phone to Apple, where it goes into a database as 'unlocked'.

  • by rzxc,

    rzxc rzxc Aug 24, 2015 11:58 AM in response to KiltedTim
    Level 1 (0 points)
    Aug 24, 2015 11:58 AM in response to KiltedTim

    So I need to go back to the original carrier and get it unlocked properly. Is there some way to verify it's done right this time?

  • by KiltedTim,

    KiltedTim KiltedTim Aug 24, 2015 12:06 PM in response to rzxc
    Level 9 (56,005 points)
    Mac OS X
    Aug 24, 2015 12:06 PM in response to rzxc

    Yes. That is what you need to do. Keep in mind that a previously hacked phone may not be able to take a legitimate unlock any more, depending on what damage was done by the original hack.

     

    Here is how it's done: How to unlock your iPhone for use with another carrier - Apple Support

  • by rzxc,

    rzxc rzxc Aug 24, 2015 12:20 PM in response to KiltedTim
    Level 1 (0 points)
    Aug 24, 2015 12:20 PM in response to KiltedTim

    Thank you very much, hopefully it works.

  • by sona jee,

    sona jee sona jee Aug 25, 2015 2:23 AM in response to rzxc
    Level 1 (0 points)
    Aug 25, 2015 2:23 AM in response to rzxc

    Bro when I got this phone I was able to use internet WIFI and other all application, but sim-card was not running "No Sim" My friend Advise me to Factory reset. after this I got this message.