Q: I can't open my iTunes and Apple Store apps.
Ever since I got the latest iOS 8.4.1 update, I've been having trouble opening and using my iTunes and Apple Store apps. I would press the iTunes app, and it would open to a blank screen, but it still included the "Music", "Movies", "TV Shows", "Search", and "More" icons at the bottom of the screen. It would do that loading circle thing at the top left corner of my screen for a couple seconds, but when it would disappear, nothing would show up. Same thing goes for my Apple Store. I've read a few questions and answers on this topic before, about how you have to check that the date and time is right, and about the Wifi stuff, and I did all of those things. After I did, I tried to open them both back up again, but there wasn't a difference. I have an iTunes Card that I've really been wanting to use, but I haven't been able to because of this problem. I also know that I still have some cash left over from a different iTunes Card. Please help!
iPhone 5s, iOS 8.4.1
Posted on Aug 24, 2015 2:33 AM
