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Aug 25, 2015 9:39 AM in response to aprilfromva34by mario49,Greetings aprilfromva34,
Thanks for the question. If I understand correctly, you are trying to change the payment info but are not able to. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
If you are trying to make a change using an iOS device and it does not work, you can also make the change using a computer.
Change or remove your Apple ID payment information in the iTunes Store - Apple Support
Family Sharing and Apple IDs for kids - Apple Support
Thanks for using Apple Support Communities.
Take care
