pfol310

Q: iWatch Battery draining

I've had my iWatch for a couple months. It's been great with no issues until 2 days ago. My battery life has taken a major hit and I haven't made any changes to the settings. I would charge my watch nightly, put on in the morning around 8am and by midnight when I was going to bed it still typically had 40% or more left. The past 2 days I have 10% left by 3 pm.

 

I haven't changed any settings and have not done anything different to make the watch work harder.

 

Any suggestions? I have a Genius Bar appointment on Friday ( earliest time available )

 

Thanks

Apple Watch Sport 42mm, watchOS 1.0.1

Posted on Aug 24, 2015 4:25 PM

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Q: iWatch Battery draining

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  • by ashute,

    ashute ashute Aug 25, 2015 5:45 AM in response to pfol310
    Level 1 (20 points)
    Aug 25, 2015 5:45 AM in response to pfol310

    I have had the same issue since I upgraded my iPhone to 8.4.1 prior to that the battery life was fine. It's dropped to 33% in 7 hours without using it much. I have tried unpairing the watch and then pairing it again.

  • by D.Cohen,

    D.Cohen D.Cohen Aug 25, 2015 5:57 AM in response to pfol310
    Level 6 (8,424 points)
    Desktops
    Aug 25, 2015 5:57 AM in response to pfol310

    Hi! Try unpairing your Apple Watch, resetting it and pairing back to your phone.

    Turn your watch off and back on. If this does not help, press and hold the side button and the Digital Crown for 10 seconds or more, until the Apple logo appears on the screen.

    Unpair your Apple Watch and iPhone - Apple Support

    Restart your Apple Watch - Apple Support

  • by Care625,

    Care625 Care625 Aug 25, 2015 10:40 AM in response to pfol310
    Level 1 (0 points)
    Aug 25, 2015 10:40 AM in response to pfol310

    Just an FYI this happened to me too. I went to the Apple store last night and they ended up giving me a brand new watch due to the fact that they could not even run a diagnostic test on the watch.  Now today the new watch battery is draining unusually fast also.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 25, 2015 10:43 AM in response to pfol310
    Level 8 (36,891 points)
    Apple Watch
    Aug 25, 2015 10:43 AM in response to pfol310

    Are you using any Exchange Calendars on your iPhone?

  • by ashute,

    ashute ashute Aug 25, 2015 10:49 AM in response to D.Cohen
    Level 1 (20 points)
    Aug 25, 2015 10:49 AM in response to D.Cohen

    Hi,

     

    After the problems with 8.4.1 on my phone I did a complete reset which meant I had to unfair the watch and set it back up again. I also did the reset etc. but my watch has just ran out of power after 12 hours of light use, normally I would still have about 57% left.

     

    Thanks for the suggestions.

  • by Care625,

    Care625 Care625 Aug 25, 2015 11:43 AM in response to D.Cohen
    Level 1 (0 points)
    Aug 25, 2015 11:43 AM in response to D.Cohen

    They did all of this at the Apple store and it did not fix the issue. Also new watch is already draining.

  • by Care625,

    Care625 Care625 Aug 25, 2015 11:44 AM in response to Jonathan UK
    Level 1 (0 points)
    Aug 25, 2015 11:44 AM in response to Jonathan UK

    Yes But I always have used them.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 25, 2015 11:56 AM in response to Care625
    Level 8 (36,891 points)
    Apple Watch
    Aug 25, 2015 11:56 AM in response to Care625

    Issues associated with the use of Exchange Calendars have been identified by some users as a cause of significantly shortened battery life.

     

    Users in a related thread have suggested some solutions that have reportedly worked for them, including:

     

    • "apparently I had at least one corrupt calendar item in my outlook account which apparently forces the watch to constantly try to sync this item. I suspect it being one of the messages you get when someone accepts a calendar invite. I cleaned up my inbox and made sure there were no more accepted messages."
    • "Try cleaning up your Outlook Mailbox on your desktop client. Remove all Email Messages you have in your inbox where someone accepted or declined any of your calendar invites. This is what solved my problem"
    • "I have created a rule in my Outlook Mail account where all accept and declined replies get pushed into a separate folder right away. This folder does not sync with my phone or watch, I do get the calendar notifications, just not the e-mail. The problem has never returned since"
    • "It was finally fixed when I first archived my exchange calendar for any items older than today and removed all my messages from my outlook inbox to a folder that is not replicated to my iphone. I then unpaired and paired my watch again, and the issue was gone"
    • More here:  Exchange Calendar Sync makes watch unusable

     

    Whether or not those solutions help, you can submit feedback to Apple here:

    https://www.apple.com/feedback/watch.html

     

    And / or contact Apple Support here:

    https://www.apple.com/support/watch/

  • by Care625,

    Care625 Care625 Aug 26, 2015 10:50 AM in response to Jonathan UK
    Level 1 (0 points)
    Aug 26, 2015 10:50 AM in response to Jonathan UK

    Ok Jonathan you peaked my interest. I am giving the Calendar theory a shot. I have ran CalCheck and found five bad events and removed them. I removed the exchange calendar from my phone and then added it back after I cleaned up the calendar. I hope this works. I am so used to having this watch now. I need it to work.

  • by Jonathan UK,

    Jonathan UK Jonathan UK Aug 26, 2015 11:06 AM in response to Care625
    Level 8 (36,891 points)
    Apple Watch
    Aug 26, 2015 11:06 AM in response to Care625

    Good luck!

     

    If you haven't already done so, for completeness, perhaps try also:

     

    - Remove all inbox messages that notified you about past calendar invite acceptances and declines.

    - Create a rule in your Outlook Mail account that moves all accept and decline replies - immediately upon receipt - into a separate mail folder that does not sync with your iPhone and Apple Watch.

  • by ashute,

    ashute ashute Aug 27, 2015 4:54 AM in response to pfol310
    Level 1 (20 points)
    Aug 27, 2015 4:54 AM in response to pfol310

    Seemed to have solved my problem. I did a fresh install of iOS 8.4.1 on my phone, which wiped all information about my watch. When I set everything up again it all seems back to normal. battery at 83% available after 6.5 hours. One thing I was not aware of unless you use secure back up on your iphone all your helath data is wiped.

     

    Hope this helps.

  • by nick101,

    nick101 nick101 Aug 27, 2015 5:51 AM in response to Care625
    Level 5 (5,113 points)
    Aug 27, 2015 5:51 AM in response to Care625

    It may not affect you, but some people have also reported issues where there's a corporate profile installed.

  • by pfol310,

    pfol310 pfol310 Sep 8, 2015 12:37 PM in response to pfol310
    Level 1 (0 points)
    Sep 8, 2015 12:37 PM in response to pfol310

    Update!!

     

    So, after charging the iWatch from 4pm that day to 9am the next morning I didn't experience any further issues, as its back to normal battery drain which is at around 50% after wearing all day/night.


    I did remember on the back of the watch by the sensors it looked like in the black area had faded to white. I should have added that to my original post.

     

    I have no additional apps installed on watch. I haven't put anything else on it that didn't come factory.

     

    I'm thinking somehow that fading thing I saw was related. I was outside doing work so maybe it over heated ?

  • by Jonathan UK,

    Jonathan UK Jonathan UK Sep 8, 2015 2:46 PM in response to pfol310
    Level 8 (36,891 points)
    Apple Watch
    Sep 8, 2015 2:46 PM in response to pfol310

    pfol310 wrote:

     

    I was outside doing work so maybe it over heated ?

     

    That is certainly possible. Apple Watch is designed to work best within a certain temperature range (eg it shouldn't be left in direct sun for long periods); using it outside of that could shorten your watch's battery life and/or cause other damage.

     

    It is good to hear that have since experienced normal battery life. However, in view of the fading that you described, it may still be prudent to have your watch inspected at the Genius Bar (if you have not done so already - I know you mentioned that you had booked an appointment previously):  https://www.apple.com/retail/