Q: I purchased an album in iTunes, it downloaded and I played it. A few days later, it now only shows the iCloud icon in my purchases history and when I click on it, the album doesn't download anymore. Anyone else know about this or have a solution?
I am using an iPhone 5s. I am running the latest iOS software, including the update released a couple days ago. The issue is with iTunes. I downloaded an album and I was able to play it for a few days in my library. After I updated my operating system, now the album is gone from my library. When I look it up in purchased items, it is there with the iCloud icon next to it. When I click on that, it thinks, indicates it is going to download, and then 30 seconds later, just stops and nothing happens. I can't play this album I purchased. I have restarted the phone, plugged it into my computer, synchronized, etc. Nothing is working.
Help!
iPhone 5s, iOS 8.4.1
Posted on Aug 24, 2015 7:55 PM
