yonatanzek

Q: app store doesn't update any application since i installed the last version-ios 8.4.1(iphone 5)

i have iphone 5.

10 days ago i installed the last version-ios 8.4.1.

since that day ican't update any application from app store.

iPhone 5, iOS 8.4.1

Posted on Aug 25, 2015 10:07 AM

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Q: app store doesn't update any application since i installed the last version-ios 8.4.1(iphone 5)

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  • by pedro d,

    pedro d pedro d Aug 26, 2015 1:46 PM in response to yonatanzek
    Community Specialists
    Aug 26, 2015 1:46 PM in response to yonatanzek

    Hello there, yonatanzek.

     

    It sounds like you are unable to update apps from the App Store since updating your iPhone to iOS 8.4.1.

     

    The first thing I'd recommend is signing out of the iTunes Store and App Store from Settings by using the instructions found here:

     

    Sign in with a different Apple ID on your iPhone, iPad, or iPod touch - Apple Support

     

    iTunes, iBooks, and App Store

    1. Tap Settings > iTunes & App Store.
    2. Tap your Apple ID. If you see the option to Sign In, you can change your Apple ID now.
    3. Tap Sign Out.

     

     

    Once you've signed out, then Force close the Stores and Settings by using these steps:

     

    Force an app to close in iOS - Apple Support

     

     

    Force an app to close in iOS

    If an app isn’t responding, you can force it to close.

    If an app is unresponsive and your iPhone, iPad, or iPod touch still reacts to button presses, you can force the app to close:

    1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
    2. Swipe left to find the app you want to close.
    3. Swipe up on the app's preview to close it. 

     

    After this is complete, then restart your iPhone:

     

    Restart your iPhone, iPad, or iPod touch - Apple Support

     

    Finally, after the phone has restarted, sign back into iTunes and App Stores and test the issue once more.

     

    Thanks for being a part of Apple Support Communities.

     

    Cheers,

    Pedro.