Q: My iPhone6 just started to not let me send mail from my hotmail account. It reads: my username or password is incorrect. They have ... My iPhone6 just started to not let me send mail from my hotmail account. It reads: my username or password is incorrect. They have both been checked and are correct. Help! more
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Helpful answers
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Aug 26, 2015 1:45 PM in response to 3D7Hby alex_h1,Hello 3D7H,
Thanks for using Apple Support Communities.
If you're getting an error that your username or password is incorrect when trying to check for email on your iPhone, then I suggest going through the steps below to troubleshoot the issue.
- To make sure that you're connected to the Internet, open Safari and go to www.apple.com.
- Log in to your email provider's website and make sure that the account is active and that you're using the right password.
- Check your email settings.
- Restart your iOS device.
- Remove the affected email account from your device with these steps:
- Tap Settings > Mail, Contacts, Calendars.
- Tap the email account.
- Tap Delete Account.
- Add your account again.
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Take care.
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Aug 26, 2015 1:52 PM in response to 3D7Hby Lawrence Finch,3D7H wrote:
MY iPhone6 will not let me send mail from hotmail account. It reads: username or password incorrect. Checked both and they are correct.
For any email account you must enter the username and password twice, one place for incoming, and a different setting (SMTP server) for outgoing. Have you checked the outgoing server setting?
