Q: iPhone music app freezing, throwing me out, misbehaving

I agree with not forming a new thread as all the issues seem related.

Yes, the email link issue has disappeared since my "fix."

Quick question: when you signed-out of iTunes, did you also sign-out of iCloud?

Again, I apologise if it's been tried and I'm the guy who comes in and asks if you "turned it off and on again?" On the other hand, at least I'm not the guy suggesting a complete restore.

A.

Yes i signed out of any think that requires a login haha

I have also done 3 or 4 factory restore and setup as new. ABSOLUTE nightmare. (thats what happens when you get a case escalated to the  engineers)

And thats enough from me for today, dinner, trash tv then bed and start all over again tomorrow.

Thanks.

Jay

Ha! Well, you'll be pleased to know that I'm all out of questions or suggestions. It's in Apple's hands now. Whether that's a good or bad thing ... Alas, one just doesn't know anymore.

Enjoy your evening! I hope the fix for this comes soon.

A.

This worked for me. Logged out of every device (Mac, iPad, and iPhone) then back in. Everything is working now including links in mail. Let's just hope it sticks!

After a very long call with a Senior iOS advisor at Apple I think we've found the the solution to a lot of Apple Music issues.

This worked for me, hopefully it will for you as well -

Close Music

Then

Settings - iTunes & App Store and logout of your Apple ID.

Then

Settings - General - Usage - Manage Storage - and remove any Music.

Then

Restart iPhone

Double check that you don't have any playlists, downloaded music on your iPhone. If you do, then restart again.

Now -

Sign back into iTunes & App Store,

Then

Apple Music and tune on iCloud Music Library

Then

Open Music, and wait for your music and playlists to sync.

I've stated this on another post as well, I'm experiencing the same issue! Apple Music stops working after a while, when I tap the "Radio" section it gets stuck loading. When I go into the Settings app and select "Music" the Settings app freezes. This is honestly embarrassing for a company like Apple that claims to make the end user experience the best. Such a shame!

I didn't experience any of these issues prior to the iOS 8.4.1 update and this issue prevails on my iPhone 6 and my iPad mini. My MacBook Air does not seem to be affected. RESTARTING the device does not seem to be a solution as the issue reoccurs shortly after doing so.

Oh yes, same here, links in mails don't open Safari any more.

That's good news for Apple Music issues, but many people (including me) have a whole host of other issues as well. Issues with the Appstore/Podcast app, various settings pages locking etc. Earlier I tried the log out of all devices fix (but I didn't remove local music). After a restart, things were ok for a little while, but as with all previous attempts, not long after, all the problems came back again.

RESTARTING (after logging out of iTunes & App Store and deleting all music & playlists) the device does not seem to be a solution as the issue reoccurs shortly after doing so.

I even took the liberty of ERASING my entire device and reinstating my iPad as a new one (something no one should have to do). The issue still persists even after going that extra length. This is UTTERLY RIDICULOUS, it's very regrettable that this is coming from Apple. If there isn't going to be a solution for this so, I'm going to have to go back to Spotify.

Was nice while it lasted. iPhone is acting up again. Will not stream songs from Apple Music library. Also, just received an email stating that my iPhone was removed as a trusted device from two-step authentication. Strange things happening with Apple's back end.

How you looking this morning AuPhalanx?

thanks

Reporting back that since my fix yesterday my iPhone 5s is still performing great. Went to bed last night with the battery at 98%. WiFi and Bluetooth were both turned on and the phone was at 96% when I got up. For those who are still having trouble, do you have a large music library with both iCloud music turned on and a subscription to Apple Music? I was able to determine that there was a conflict between iCloud music and Apple Music. This was causing the processor to peg on the device and just as when that happens on your computer, with a processor running at 100%, LOTS of other things won't function (opening web pages, opening other apps, etc.).

Now that I'm manually syncing my music rather than through iCloud, no more problems. I have reenabled and can use Apple Music. I'm going to wait to try iCloud music until I see an update come out for either iOS or those apps just to be safe. By the way, I have a Macbook Pro, an iPad and an old iPhone 3s all tied to this account. I did not log out or reset any of those devices in the process, although it's possible that approach (documented above) could get you to the same resolution. Since that approach doesn't require all of the restores, I would try that first. However, if that doesn't work for you, you may want to follow the steps that I did to get your phone functional again.

Did this and so far things seem to work OK again.

Update: Problem returned...

Things are working well for my iPad. So, the "fix" worked for me.

My gal's iPhone is also working well with one exception: she seems to have the battery drain issue. I don't know if the battery drain and what is discussed here are related. For now, I am thinking -- and hoping -- that her issue is being caused by having to re-download all her music and album art, thus causing her phone's battery to go into a tailspin. Or perhaps with resetting the network and then doing the on-off-fix, we forgot to flick a setting and so something is now doing something.

(Sidenote: That's one thing we noticed whilst we were tussling with this issue: just how convoluted and misplaced many of the setting are. For example, when turning-on the iTunes ID again, why does one have to specify that they want their playlists shown. Of course we do! And why is it in a somewhat weird spot and marked with such awkward terminology? Maybe it's me. The fact, though, that my gal does the "fix" and then the next day is asking me, "Where did all my playlists go?" and then we have to find them... It's just not the Apple I knew. Rant/complaint over.)

So, long story short, all's well with me.

How about you?

A.