Q: Iphone 6 and Ipad Air wifi issues

I have an Apple AE Router (latest model) and Surfboard 6141 modem in use with Time Warner Cable internet. Mac connects to wifi no problem and stays connected at all times. However, Iphone 6 plus and Ipad Air shows they are connected to wifi but I cannot access the internet? Please Help!!!

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 25, 2015 2:54 PM

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Q: Iphone 6 and Ipad Air wifi issues

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by mario49,

mario49 Aug 27, 2015 10:20 AM in response to Justintubbs01
Community Specialists

Aug 27, 2015 10:20 AM in response to Justintubbs01

Greetings Justintubbs01,

Thanks for the question. If I understand correctly, the iOS devices can see the network and are connected but cannot access the internet. I would recommend that you read this article, it may be able to help the issue.

Recommended settings for Wi-Fi routers and access points - Apple Support

Thanks for using Apple Support Communities.
Take care
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Q: Iphone 6 and Ipad Air wifi issues

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by mario49,

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