anthonyfromsound beach

Q: after last update if i charge my iPad rotation and lock/unlock do not work. i have to power down the iPad and then its ok

after the last update if i charge my iPad mini it will not lock/unlock or rotate i have to power it down and then it's ok

iMac, OS X Yosemite (10.10)

Posted on Aug 26, 2015 8:49 AM

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Q: after last update if i charge my iPad rotation and lock/unlock do not work. i have to power down the iPad and then its ok

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  • by pedro d,

    pedro d pedro d Aug 27, 2015 10:10 AM in response to anthonyfromsound beach
    Community Specialists
    Aug 27, 2015 10:10 AM in response to anthonyfromsound beach

    Hello there, Anthony.

     

    It sounds like you're having issues with the screen rotation feature of your iPad after the most recent update. The following Knowledge Base article offers up some great, in-depth information for troubleshooting:

     

    If the screen doesn't rotate on your iPhone, iPad, or iPod touch - Apple Support

     

    Check your settings and test with an app that rotates

    Some apps don't rotate. Some might use only portrait or landscape mode, or switch depending on the content. To test screen rotation, open the Calculator app that comes with your device. If the screen doesn't rotate when you rotate the device, try these steps:

    1. Check for   in the status bar. If you see this icon, Orientation Lock is on. To turn it off, swipe up from the bottom of the screen to reveal the Control Center and tap  .
    2. If you have an iPhone 6 Plus, turn off Display Zoom to rotate the Home screen.
    3. If you have an iPad with a Side Switch, turn the Side Switch on or off.

    Get more help

    If you checked your settings and your screen still doesn't rotate when using an app that should (like the Calculator app), follow these steps:

    1. Restart your iOS device.
    2. If the screen still won't rotate, back up and restore your device.

     

     

    Thanks for being a part of Apple Support Communities.

     

    Cheers.