HT204291: Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch

Learn about Get help with AirPlay and AirPlay Mirroring on your iPhone, iPad, or iPod touch
MBattis
Level 1 (0 points)

Q: apple tv not streaming video via airplay

apple tv is not streaming content on safari from my iphone 5 with iOS 8, I was able to airplay the same content from safari yesterday but cannot today. The AirPlay option with Apple TV option shows up (both devices on same network) but when my phone says "This video is playing on Apple TV", the apple TV does not show any video or audio.

Apple TV, iOS 8.4

Posted on Aug 27, 2015 10:37 AM

Close
MBattis

Q: apple tv not streaming video via airplay

  • All replies
  • Helpful answers

  • by Winston Churchill,

    Winston Churchill Winston Churchill Aug 27, 2015 10:39 AM in response to MBattis
    Level 10 (103,392 points)
    Apple TV
    Aug 27, 2015 10:39 AM in response to MBattis

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.