rtalb

Q: When cutting on the power button the machine will boot up just so far and then the screen goes to blue

When cutting on the power button the chime will sound

The apple logo will appear

The spinning wheel will appear and spin

The Mac OSx Will appear on the screen

The load bar starts to load and then the screen just goes to blue.

 

So far I have perform these test:

PRAM / NVRAM after this test the curser does come on the screen but nothing more.

Power on Command - hold R

Power on Command -hold S then typed in fsck-fy

Power on -hold D

Power on - hold shift key

 

My screen went blank after following instructions from a CLEAN YOUR MAC site that walked you through procedures to clean your Mac. After following instructions rolls and rolls of numbers, words and symbols scrolled down the left hand side of the screen and the screen went blank and this is where remains.

 

Here are some of the instructions that I followed to Clean Mac:

Disk utility-click Mac HD-look for verify disk-click-when done will say repair

Click verify disk permissions-hit repair

 

Go to finder--hold down option key-go to library a big file will open-double click APP support-go to sync services

Hold down command key-tap letter I - to see how big file is if it's too much stuff just delete contents not folder.

 

In library go to iTune you don't need.

In library go to iMessage's and cleanout.

Time machine editor - download folder-look for DMG files-trash them-I quick trash- together hit command delete.

System preferences-go to users and group. To get rid of stuff and users click lock use minus symbol to delete.

In iTunes--go to the click duplicate items

 

 

The END.

MacBook, Mac OS X (10.4.6), could be higher than 10.4.6/7/8

Posted on Aug 26, 2015 6:49 PM

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Q: When cutting on the power button the machine will boot up just so far and then the screen goes to blue

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  • Helpful answers

  • by Mike Sombrio,Solvedanswer

    Mike Sombrio Mike Sombrio Aug 27, 2015 5:55 PM in response to rtalb
    Level 6 (17,233 points)
    Apple Watch
    Aug 27, 2015 5:55 PM in response to rtalb

    You can try the things listed here OS X Yosemite: If you see a blue screen at startup

    If those don't help you should probably reinstall OS X as the "helpful cleaning" you were prompted to do probably has hosed your system.

  • by rtalb,

    rtalb rtalb Sep 1, 2015 6:03 PM in response to Mike Sombrio
    Level 1 (0 points)
    Sep 1, 2015 6:03 PM in response to Mike Sombrio

    Mike,

     

    I also contacted Apple technical assistance and they were kind enough to give me one time free service.

    We did get the system booted up by powering up, immediately pressing option-command / r & p.

    The load bar came on and then the hard Drive symbol and a couple of other apps came on.

     

    We were able to get to my documents and opened them. What we couldn't do was  get the dock

    to show up at the bottom of the screen which indicated there  still was a problem.

     

    So I realized at that point not having a start up utility disk I had no other choice but to take it into an authorized Apple repair.

     

    I paid for the diagnostics and should hear from them by Friday or Saturday what they discovered and what it will cost to restore the Mac.

     

    Thank you for your assistance.