Q: iPhone music app freezing, throwing me out, misbehaving

I Don't think we are going to get a fast response to this sadly.

I Am just restarting my iPhone each time I run in to the issue which is about every 20 mins  

Just to add to the annoyance, Apple have just updated their status page reporting issues with iCloud Drive and iWork. Of course Apple Music, App Store are listed as functioning perfectly, despite evidence to the contrary.

https://www.apple.com/support/systemstatus/

• Multiple Services - Less than 3.16% of users are affected

  Users may be unable to use iCloud Drive, Photos, Mail Drop, or iWork for iCloud beta.

I just received a random notification on my Mac that a "new Keychain security code must be created". Combine this with my iPhone randomly being removed as a trusted device and all of the Apple Music issues and there are definitely Gremlins in the system.

Am another with this issue for over a week, iPhone 5S.

Let's add another user to this mix (me). Since Sunday (the 23rd) I too have beene experiencing these issues. Unaware of this thread, I started one here. I contacted Apple Support, and all their solutions were the ones you guys had received. Nothing has worked*. Thankfully after finding this thread (thanks to someone on the thread I had created on the other website), I decided not to restore after seeing that it didn't help. But I did call Apple Support again about my case and I made sure they were aware that this thread existed and asked if they can bring it up to an advisor or even an engineer. That way, they see that a group of users if experiencing this.

*The only thing that worked (at least for my iPad) was to turn it off (so I could sign out), turn it on, sign out, turn it off, turn it on, sign in, turn it off, and then resume with life. Sadly, that didn't work with my phone.

UPDATE: Just realized that my iPhone and iPad were renamed back to just "iPhone" and "iPad" without me doing anything. They used to have a different name.

UPDATE 2: So there seems to be something wrong with iCloud Keychain too. It went a little haywire for me a few minutes ago, but now everything seems OK.

Just now I find that albums which I have added to my iTunes library on my iMac from Apple Music over the past days do appear here, but they don't appear in the music app on my iPhone. Both devices are connected to my same Apple-ID, and of course Apple Music and iCloud library are both switched on (however, on iOS I am unable to re-check the latter, because the app stalls when I try, but this phenomenon is well known already ...)

II'll add myself as one affected. I agree it seems to be a backend issue, probably related to Apple ID authentication, because it's happening on my iPhone 5s, iPad 2, and MBP. could be related to the fact that I have a very old Apple Id going back to the .mac days, or possibly the Apple Music family plan. Not sure.

This is is really frustrating. Apple needs to get their QA process in order. I would gladly wait longer than the standard yearly cycle for new features if it would put an end to the terrible release quality we've been seeing the last couple years.

Tried all methods suggested and it's always coming back. Weirdly enough other members of my family plan are not affected (iPad Air 2)... Sad thing is that nothing will happen till the iOS 9 release in a couple of weeks, which means that my music app is useless until then. Again the fact that the way back to iOS8.4 is closed by Apple is beyond me...

I gave in updated to iOS 9 Beta, couldn't deal with the freezing any longer.

I'm having the same. Can't believe how badly Apple is handling (not handling) this.

I'm intrigued whether iOS9 will actually solve the issues. Were you experiencing any other issues LandonAB? i.e. AppStore not updating or being really really slow, apps you already had installed appearing with iCloud download and not 'open', unable to open 'iTunes and App Store' settings page.

As i stated in a previous post a friend of mine has been running IOS 9 because he was fed up of this bug.

And it is all back to normal for him, i am jealous.

But i personally am not going to update to IOS 9.

So a bit more on my disappearance yesterday, the senior advisor dealing with my case has now left  overnight. I had to call in and ask why his email address was sending me an error back stating he had been removed from the server. Looks like he was kicked out, left. Who knows.

I now have another senior advisor taking the case on, i am frustrated big time! She has news for me from the engineers...

Ill report if and when she gets in contact...

Thanks

The last "reset all settings" had worked so long... but also failed. It lasted 3 days until today morning, when the issue started happening again. So I tried turning my device off and on, it didn't seem to work as after just a couple of minutes the issue was back, and so on systematically... So I rebooted my device (home button + power button for some seconds until the apple logo shows up). It worked fine for some minutes but I was still experiencing a hot phone (not so much but enough to notice something wasn't working properly). So after that last hard-reset I (once again) tried to reset all settings. This last time I realised that after the reset the phone was asking to sign in (apple music), something that the system wasn't prompting me to do before (before apple music came back on after resetting my settings - it's also worth noting that iOS 8.4 did ask to sign in when settings were reset). I signed in and it loaded my iCloud music library (the function is turned on). So far, it seems to be working fine. My device's temperature is fine and apple music is working... I've realised someone above has said an apple employee (don't know if a genius) told him(her) to proceed like this, resetting settings until apple music asked to log in. Anyway, at this point I think you may know... so far so good. Perhaps the issue is related to this fact (settings wasn't redefining apple music properly). Hope it's a definitive solution... I come back in a couple of hours or tomorrow to let you know if my device's still working properly.

sane here. I had a few problems before 8.4.1, but now it won't play any songs except songs downloaded to my phone, and whenever I try to up up music settings, it freezes.