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Q: space gray sport band peeling

has anyone else experience the space gray sport band peeling or have what seems to be a coating rubbing off?

Apple Watch Sport 38mm, watchOS 1.0.1

Posted on Jul 10, 2015 6:56 PM

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Q: space gray sport band peeling

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  • by BigA99,

    BigA99 BigA99 Jul 12, 2015 12:53 PM in response to jimgm26
    Level 1 (0 points)
    Jul 12, 2015 12:53 PM in response to jimgm26

    Just went to Apple Store Genius Bar and I was told it was "expected wear."   No replacent offered.

  • by BigA99,

    BigA99 BigA99 Jul 12, 2015 12:58 PM in response to BigA99
    Level 1 (0 points)
    Jul 12, 2015 12:58 PM in response to BigA99

    After talking with manager, they pulled product off the shelf but not being replaced under service.   They were nice but not what I would have expected from Apple.

  • by FallonJpsu,

    FallonJpsu FallonJpsu Jul 12, 2015 8:58 PM in response to jimgm26
    Level 1 (0 points)
    Jul 12, 2015 8:58 PM in response to jimgm26

    Yes I have image.jpeg

  • by jimgm26,

    jimgm26 jimgm26 Jul 13, 2015 8:01 AM in response to FallonJpsu
    Level 1 (1 points)
    Jul 13, 2015 8:01 AM in response to FallonJpsu

    IMG_0729.jpgIMG_0731.jpgIMG_0729.jpg

  • by jimgm26,

    jimgm26 jimgm26 Jul 13, 2015 8:03 AM in response to jimgm26
    Level 1 (1 points)
    Jul 13, 2015 8:03 AM in response to jimgm26

    i also have a blue band and a black band thats isn't from the space gray model and has much more usage that aren't showing the same issues

  • by FallonJpsu,

    FallonJpsu FallonJpsu Jul 13, 2015 8:55 AM in response to jimgm26
    Level 1 (0 points)
    Jul 13, 2015 8:55 AM in response to jimgm26

    The picture above is my second band.  My first one was doing the same and I called Apple and they sent me a new one.  I called them last night about the current one doing it and they are sending me a third band to try.  Very frustrating.  They told me they've never seen this before and that it could be normal wear and tear lol.  Wear and tear after 2 weeks.....

  • by stephensturm1987,

    stephensturm1987 stephensturm1987 Jul 17, 2015 10:02 AM in response to FallonJpsu
    Level 1 (15 points)
    Jul 17, 2015 10:02 AM in response to FallonJpsu

    I wear mine everyday and have yet to notice it doing that. However, I do let water splash onto my wrist a little bit from time to time. But, you wouldn't think that would make any bit of difference at all. So, I have no idea as to why mine doesn't look anything like that yet. Anyway, thanks for sharing the photos so that I know to keep that in mind if my band starts to look like that.

  • by christopher_r,

    christopher_r christopher_r Aug 4, 2015 12:29 AM in response to jimgm26
    Level 1 (0 points)
    Aug 4, 2015 12:29 AM in response to jimgm26

    Have the same problem occurring with mine. The inside that rubs against my arm looks like a clear coat that is on the bands is slowly pealing away was thinking about taking to the store and see what they would do, hope that i can get a manger that is willing to replace it.

  • by Nvtsallo,

    Nvtsallo Nvtsallo Aug 12, 2015 6:10 AM in response to jimgm26
    Level 1 (10 points)
    Aug 12, 2015 6:10 AM in response to jimgm26

    I Had the same problem after 2 weeks with the space gray 42mm black sport. My wife had the pink 38mm sport and was experiencing the same thing except on hers is just made the pink start to look dirty. I asked apple care and of course they said we have never heard this. I was going to let my apple care replace it but 2 issues is that it uses 1 of your 2 incidenta and requires 3-4 week trips to the store. Not a good experience considering I barely wore it in any heavy fitness activities. I asked the person who aold me the watch and he said yes after 2 bands ($49 value) your $49 apple care is done. So that just really means spend $450 on this watch and over the next 2 months we will replace the bands and the rest of the life of your device plan on $49 expenses or aftermarket. Really there is no way Apple can blame this on a user or say that is the norm since I know of plenty of rubber based bands that have not done this. If Apple said well replace them till we fix it then maybe i would have had hope but I returned the watches.

  • by AAPMM,

    AAPMM AAPMM Aug 28, 2015 4:22 PM in response to jimgm26
    Level 1 (0 points)
    Aug 28, 2015 4:22 PM in response to jimgm26

    I have the same problem, I bought my Apple watch on 08.08.2105, and I used only for 15 days.

    I noticed that my space gray sport band was peeling. I'm a little disappointed because a very new watch with little use and is already with the sport band peeling.

    I hope Apple replace my sport band.

    IMG_9147.JPGIMG_9151.JPGIMG_9150.JPG

  • by John Galt,

    John Galt John Galt Aug 28, 2015 4:44 PM in response to AAPMM
    Level 8 (49,034 points)
    Mac OS X
    Aug 28, 2015 4:44 PM in response to AAPMM

    You may find the coating or whatever it is will wear off over time, leaving a uniform appearance underneath. You can hasten that by cleaning the band according to Apple's instructions, if you so choose: Cleaning and wearing Apple Watch - Apple Support. Refer to Clean and dry your band ... For all other bands, buckles, and closures.

     

    You might want to report it to Apple. They may or may not replace it. I agree it should not happen, but whatever that stuff is, it is not a laminated surface peeling off and your band will be fine.

  • by Cpitty,

    Cpitty Cpitty Sep 10, 2015 1:26 PM in response to jimgm26
    Level 1 (0 points)
    Sep 10, 2015 1:26 PM in response to jimgm26

    For what it is worth, I had this same issue and just returned from my local Apple Store....without a replacement band. They stated that it was just regular wear and tear.

     

    I am a dedicated Apple consumer and I have never been disappointed with either a product or the customer service from Apple. I was very surprised and extremely disappointed that Apple wouldn't replace my band. Even if they don't want to admit that there is a bigger problem going on here, which according to the many forum's with this topic it is a big problem. I was shocked that they would allow me to walk out unsatisfied and frustrated. The watch, as you all know, is quite expensive and for it to look as "worn" as it does only after a few months doesn't seem to be right.

     

    Disappointed for sure!!!

  • by DCC68022,

    DCC68022 DCC68022 Oct 6, 2015 9:00 AM in response to jimgm26
    Level 1 (0 points)
    Oct 6, 2015 9:00 AM in response to jimgm26

    I have had my Apple Watch for 4 days now, wearing it 8 to 10 hours a day. I purchased the white-banded silver aluminum case and a separate black band, which I wear more than the original white. I have not used it while exercising and I have a regular desk job. I was extremely concerned when the band began to peel around the last (furthest left, pic below) pin hole. This began the third day. Since, the band has started peeling from the third and seventh holes from the left. Typically, I wear the pin in the second hole from the left. Being a loyal Apple patron, as well as a shareholder, I would expect a higher quality product. At the very least, I would expect Apple to accept culpability regarding the issue and some motivation to correct it.

     

    Apple Watch Sport 42mm Aluminum Case, White Band (orig), Black Band

     

    IMG_4932.JPG

  • by Jonathan UK,

    Jonathan UK Jonathan UK Oct 6, 2015 9:05 AM in response to DCC68022
    Level 7 (33,571 points)
    Apple Watch
    Oct 6, 2015 9:05 AM in response to DCC68022

    Hi

     

    This is a user-based technical support community - Apple does not formally provide technical support on this site.

     

    To seek assistance with your issue, contact Apple Support:

     

    https://www.apple.com/support/watch/contact/

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