HT204051: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

Learn about If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
gerti2006
Level 1 (0 points)

Q: my iphone 5 is doesnt recognise the password of my wifi


since yesterday my iphone 5 don't connect to wifi, when I try to connect it does say the password is not correct, which it is because I do connect other divices with the same password> what should I do?

iPhone 5, iOS 8.4.1, not connecting to wifi

Posted on Aug 29, 2015 5:44 AM

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gerti2006

Q: my iphone 5 is doesnt recognise the password of my wifi

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  • by Carolyn Samit,

    Carolyn Samit Carolyn Samit Aug 29, 2015 5:47 AM in response to gerti2006
    Level 10 (122,076 points)
    Apple Music
    Aug 29, 2015 5:47 AM in response to gerti2006

    Tap Settings > General > Reset > Reset Network Settings

     

    Restart your iPhone then tap Settings > Wi-Fi and re enter your password.

  • by elcpu,

    elcpu elcpu Aug 29, 2015 5:52 AM in response to gerti2006
    Level 6 (16,186 points)
    Photos for Mac
    Aug 29, 2015 5:52 AM in response to gerti2006

    There could be many things at play here. First let's try the easiest. Go to Settings > General > Reset  and Reset Network Settings. Then a forced restart. Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose anything. Then reconnect with your network and see..

     

    Other options to try but I recommend those first...

  • by elcpu,

    elcpu elcpu Aug 29, 2015 5:53 AM in response to Carolyn Samit
    Level 6 (16,186 points)
    Photos for Mac
    Aug 29, 2015 5:53 AM in response to Carolyn Samit

    Well, as in the past when I am typing you and/or others are typing also....