Q: Can't send messages to with IPhone 5s to some non iPhone users
I Am unable to send a message to SOME non iPhone users. When I put the number in and then the message nothing happens when I try to hit the send button. If I put their number in by using their name from my cotacts the name goes in the "to" field but I can't do anything else. this has just starTed happening...
i Look forward to your help please.
thank you
iPad (4th gen) Wi-Fi
Posted on Aug 30, 2015 5:21 PM
Community Specialists
Hello Kiwi518,
I understand you are having some issue sending messages to some friends that have and do not have iPhone's. I know that it can be frustration but let's take a look to see if we can get it resolved.
I would start with taking a look at the articles below. The first one will go over multiple troubleshooting options with sending and receiving messages on your iPhone or iPad. If you are having issues with it on your iPad and it you are using Continuity to send messages to non iPhone users, the second article will have some troubleshooting options for you as well.
If you can't send or receive messages on your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT204065
Get help using Continuity with iOS 8 and OS X Yosemite
https://support.apple.com/en-us/HT204678
Let me know if this helps and have a good day.
Posted on Sep 1, 2015 7:32 AM