Aimy Zhang
Level 1 (0 points)

Q: LDOCE cannot be used when I restore from iphone 4 to iphone 6

I have changed from my iPhone 4s to iPhone 6 but I cannot use the
application once I restore the data from IPhone 4s (iOS 8.4.1) to IPhone 6 (iOS 8.4.1). As it
request me to buy the application (Buy In-app) even I already bought it sinceMay 2011.

iPhone 6 Plus, iOS 8.4.1

Posted on Aug 31, 2015 12:33 AM

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Aimy Zhang

Q: LDOCE cannot be used when I restore from iphone 4 to iphone 6

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  • by pedro d,

    pedro d pedro d Sep 1, 2015 10:02 AM in response to Aimy Zhang
    Community Specialists
    Sep 1, 2015 10:02 AM in response to Aimy Zhang

    Hello there, Aimy.

     

    It sounds like you are having an issue downloading a previously purchased app onto you're new iPhone 6. The following Knowledge Base article goes over how to redownload and speaks about in-app purchases as well:

     

    Download past purchases from iTunes - Apple Support

     

    Redownload an app

    On an iPhone, iPad, or iPod touch

    1. Tap App Store.
    2. On an iPhone or iPod touch: Tap Updates, then tap Purchased.
      On an iPad: Tap Purchased.
    3. Scroll to find the app that you want to download.
    4. Tap the Download icon . After the app downloads, you can open it from your Home screen.

     

    {...}

    Redownload in-app purchases

    Some in-app purchases like game currency or hints are consumable, which means that they run out as you use them. You can only restore non-consumable purchases. Learn more about in-app purchases.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers.