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Aug 31, 2015 7:54 AM in response to hollyburnham_by mario49,Greetings hollyburnham,
After reviewing your post, it sounds like the iPod will not respond. It looks like you have already done some troubleshooting. I would recommend that you read this article, it may be able to help the issue.
Resetting iPod shuffle - Apple Support
Thanks for using Apple Support Communities.
Take care
