Q: Will the Apple Store unlock my iPhone so that I may take it to another carrier?
I lost my iPhone 5s just months after I got it, however, I have an almost brand new iiPhone 5s from another carrier that I would like to use on my cell service. I took it to the carrier and they put a new SIM card in and said it was not compatible. The man at the store then said I could have it unlocked at the Apple store. The Apple Store is an hour away from me and I don't want to go all the way there if they don't provide that type of service.
iPhone 5s
Posted on Aug 31, 2015 9:07 PM
by gail from maine,Solvedanswer
iCloud
Only the carrier that the device is locked to can unlock it. Apple cannot help you with this.
Best of luck,
GB
Posted on Aug 31, 2015 9:08 PM