ksimac

Q: Safari Autofill Stopped Working

Yosemite 10.10.5 Safari 8.0.8 Autofill suddenly stopped working. Checked Safari Preferences and Contacts but cannot see anything wrong. Checked same form on another iMac which completes Ok. Any thoughts appreciated. Keith.

iMac, Mac OS X (10.6.4)

Posted on Sep 2, 2015 3:00 AM

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Q: Safari Autofill Stopped Working

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  • by D.Cohen,

    D.Cohen D.Cohen Sep 2, 2015 3:32 AM in response to ksimac
    Level 6 (8,424 points)
    Desktops
    Sep 2, 2015 3:32 AM in response to ksimac

    Hi! Try these steps:


    Go to Safari menu (At the very top right side of your screen next to Apple icon), choose "Quit Safari"

    press "Shift" button and while holding this button on your keyboard single click on the Safari icon on your Dock.


    Open Safari - Preferences - Privacy - Remove All Website Data.


    After that, open Safari - Preferences - Autofill and check all the boxes.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 2, 2015 8:08 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 2, 2015 8:08 AM in response to ksimac

    There are four kinds of autofill. Have they all stopped working, or only one?

  • by ksimac,

    ksimac ksimac Sep 2, 2015 8:17 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 2, 2015 8:17 AM in response to Linc Davis

    Thanks. They all seem to have stopped working.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 2, 2015 8:25 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 2, 2015 8:25 AM in response to ksimac

    Launch the Keychain Access application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.

    If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.

    Right-click or control-click the login entry in the list. From the menu that pops up, select Change Settings for Keychain "login". In the sheet that opens, uncheck both boxes, if not already unchecked.

    From the menu bar, select

              Keychain Access â–¹ Preferences... â–¹ First Aid

    If the box marked Keep login keychain unlocked is not checked, check it.

    Select

              Keychain Access â–¹ Keychain First Aid

    from the menu bar and repair the keychain. Quit Keychain Access.

  • by ksimac,

    ksimac ksimac Sep 2, 2015 11:51 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 2, 2015 11:51 AM in response to Linc Davis

    Thanks for detailed instructions. Regret it came back immediately with no problems found.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 2, 2015 12:45 PM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 2, 2015 12:45 PM in response to ksimac

    Please read this whole message before doing anything.

    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.

    The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem.

    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

    Test while in safe mode. Same problem?

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

  • by ksimac,

    ksimac ksimac Sep 4, 2015 9:52 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 4, 2015 9:52 AM in response to Linc Davis

    Thanks for that. Just done as you said but no success.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 5, 2015 11:02 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 5, 2015 11:02 AM in response to ksimac

    If you've copied the Safari application from its original location in the Applications folder, delete all copies and use the one in that folder.

  • by ksimac,

    ksimac ksimac Sep 5, 2015 11:32 PM in response to Linc Davis
    Level 1 (4 points)
    Sep 5, 2015 11:32 PM in response to Linc Davis

    Please clarify. We haven't messed with the Safari app. Do you want us to check for duplicate versions?

  • by Linc Davis,

    Linc Davis Linc Davis Sep 6, 2015 5:06 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 6, 2015 5:06 AM in response to ksimac

    Yes.

  • by ksimac,

    ksimac ksimac Sep 6, 2015 9:18 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 6, 2015 9:18 AM in response to Linc Davis

    Yes, done but only found one Safari which was in Apps folder. Thanks.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 6, 2015 9:33 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 6, 2015 9:33 AM in response to ksimac

    Are any passwords listed in the Passwords tab of the preferences window? Is the AutoFill box checked?

  • by ksimac,

    ksimac ksimac Sep 6, 2015 9:36 AM in response to Linc Davis
    Level 1 (4 points)
    Sep 6, 2015 9:36 AM in response to Linc Davis

    Yes, Yes. Thanks.

  • by Linc Davis,

    Linc Davis Linc Davis Sep 6, 2015 10:50 AM in response to ksimac
    Level 10 (207,958 points)
    Applications
    Sep 6, 2015 10:50 AM in response to ksimac

    Do you use iCloud Keychain?

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