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michael.wanandi

Q: safari keep going to a different website

I am using Safari on OS X Yosemite and everytime i type in to any website, the next 10 to 15 seconds, it automatically goes to a different website...do you know how to fix this problem?

 

 

 

thank you

 

 

Mike W

MacBook Pro with Retina display, OS X Mountain Lion

Posted on Sep 1, 2015 8:20 AM

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Q: safari keep going to a different website

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  • by cabakroll,

    cabakroll cabakroll Sep 1, 2015 8:21 AM in response to michael.wanandi
    Level 3 (840 points)
    Sep 1, 2015 8:21 AM in response to michael.wanandi

    look like you have malware, check this site for solutions

    http://malwaretips.com/blogs/remove-mac-os-x-virus/

  • by JimmyCMPIT,

    JimmyCMPIT JimmyCMPIT Sep 1, 2015 8:50 AM in response to michael.wanandi
    Level 6 (8,035 points)
    Mac OS X
    Sep 1, 2015 8:50 AM in response to michael.wanandi

    you have a browser hijack, not necessarily anything else.

    See Apple Computers suggestion on how to address this here

    If Safari doesn't load a page or webpage items are missing - Apple Support

  • by Linc Davis,

    Linc Davis Linc Davis Sep 1, 2015 10:58 AM in response to michael.wanandi
    Level 10 (208,000 points)
    Applications
    Sep 1, 2015 10:58 AM in response to michael.wanandi

    You may have installed ad-injection malware ("adware").

    Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

    Some of the most common types of adware can be removed by following Apple's instructions. If those instructions don't work for you, or if you have trouble following them, see below.

    This easy procedure will detect any kind of adware that I know of. Deactivating it is a separate, and even easier, procedure that doesn't involve downloading anything.

    Some legitimate software is ad-supported and may display ads in its own windows or in a web browser while it's running. That's not malware and it may not show up. Also, some websites carry intrusive popup ads that may be mistaken for adware.

    If none of your web browsers is working well enough to carry out these instructions, restart the computer in safe mode. That will disable the malware temporarily.

    Step 1

    Please triple-click the line below on this page to select it, then copy the text to the Clipboard by pressing the key combination command-C:

    ~/Library/LaunchAgents

    In the Finder, select

              Go Go to Folder...

    from the menu bar and paste into the box that opens by pressing command-V. Press return. Either a folder named "LaunchAgents" will open, or you'll get a notice that the folder can't be found. If the folder isn't found, go to the next step.

    If the folder does open, press the key combination command-2 to select list view, if it's not already selected. Please don't skip this step.

    There should be a column in the Finder window headed Date Modified. Click that heading twice to sort the contents by date with the newest at the top. If necessary, enlarge the window so that all of the contents are showing.

    Follow the instructions in this support article under the heading "Take a screenshot of a window." An image file with a name beginning in "Screen Shot" should be saved to the Desktop. Open the screenshot and make sure it's readable. If not, capture a smaller part of the screen showing only what needs to be shown.

    Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply.

    Leave the folder open for now.

    Step 2

    Do as in Step 1 with this line:

    /Library/LaunchAgents

    The folder that may open will have the same name, but is not the same, as the one in Step 1. As in that step, the folder may not exist.

    Step 3

    Repeat with this line:

    /Library/LaunchDaemons

    This time the folder will be named "LaunchDaemons."

    Step 4

    Open the Safari preferences window and select the Extensions tab. If any extensions are listed, post a screenshot. If there are no extensions, or if you can't launch Safari, skip this step.

    Step 5

    If you use the Firefox or Chrome browser, open its extension list and do as in Step 4.

  • by WZZZ,

    WZZZ WZZZ Sep 2, 2015 4:33 AM in response to Linc Davis
    Level 6 (13,112 points)
    Mac OS X
    Sep 2, 2015 4:33 AM in response to Linc Davis

    Don't use any kind of "anti-virus" or "anti-malware" product on a Mac. There is never a need for it, and relying on it for protection makes you more vulnerable to attack, not less.

     

    I could ask why running an A-V or Anti-Malware will, in general, make you more vulnerable to attack, a highly dubious assertion. But that's not the issue right now. (Note, Malwarebytes Anti-Malware for Mac, despite its name, is none of those; it is designed purely to scan for and remove adware). Since this advice is appearing here in the context of suggestions to run Malwarebytes Anti-Malware for Mac, a program designed to remove adware, you need to explain exactly how this program will make you more vulnerable to adware, the specific threat being discussed in this thread.

     

    If you are going to be making this claim, you need to provide specific supporting evidence. Otherwise, anyone reading this thread should ignore what you say and use this program, which is well known to be safe and effective for its intended purpose, the removal, not the prevention, of adware.

     

    Furthermore, you apparently haven't tested this program on your own system to see if what you say is valid or not, a requirement of the ToU before providing any advice at Apple Support Communities.

  • by boltdew,

    boltdew boltdew Sep 2, 2015 4:57 AM in response to michael.wanandi
    Level 1 (0 points)
    Sep 2, 2015 4:57 AM in response to michael.wanandi

    An easy fix would be to go to Safari>Preferences>Extensions

    and remove all extensions.