HT201252: Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
Learn about Use iTunes on your Mac or PC to restore your iPhone, iPad, or iPod to factory settings
-
All replies
-
Helpful answers
-
Sep 2, 2015 8:41 AM in response to BellaPhoto54by nick101,If you're able to, I recommend doing the backup to iTunes (just in case); then Restore, using that backup. One possible issue is that your backup may need more space than your iCloud storage plan has.
This article has some useful info in it:
-
Sep 2, 2015 8:54 AM in response to BellaPhoto54by elcpu,Backup with iTunes like nick101 said above. All the pictures in Camera Roll will be backed up as well, they should not go away but I am one of those that believes in safety - before you do a Restore, import all your pictures to your computer independently of iCloud or iTunes. You will then have a complete set of pictures on your computer that you can view there as well (you cannot view the pictures in a backup). Here is how to import your pictures:
And here is how to do the Restore just in case:
Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support