dbeatty12

Q: I purchased a new iphone 6 plus Saturday last, it was stolen from me before i even got to use it. is there anyway i can get the phone blocked?

Hello,

 

I purchased a new iPhone on the 11th of July, yesterday my iPhone got stolen its was never activated or turned on. is there anyway i could get the phone blocked? I believe the phone cannot be tracked? here is the attached receipt i got from ye on Saturday with the iPhones serial number and other verification included.

Posted on Jul 13, 2015 6:41 AM

Close

Q: I purchased a new iphone 6 plus Saturday last, it was stolen from me before i even got to use it. is there anyway i can get the ph ... more

  • All replies
  • Helpful answers

  • by Kilgore-Trout,Apple recommended

    Kilgore-Trout Kilgore-Trout Jul 13, 2015 6:42 AM in response to dbeatty12
    Level 7 (32,669 points)
    iPad
    Jul 13, 2015 6:42 AM in response to dbeatty12

    Report a lost or stolen Apple product - Apple Support

     

    But in your case, really not a great deal that can be done. Other than, of course, report it to law enforcement.

  • by KiltedTim,

    KiltedTim KiltedTim Jul 13, 2015 6:43 AM in response to dbeatty12
    Level 9 (55,946 points)
    Mac OS X
    Jul 13, 2015 6:43 AM in response to dbeatty12

    No.

  • by JayBeeEye,

    JayBeeEye JayBeeEye Sep 2, 2015 7:53 AM in response to dbeatty12
    Level 1 (0 points)
    Sep 2, 2015 7:53 AM in response to dbeatty12

    The helpful reply to the OP is to say that you can report the serial number as stolen to Apple and they will flag the serial number.  Then if the phone is brought in for service and Apple is unable to establish the identity of the person (as you) then Apple will withhold the phone (because of the flag) and contact you.  (In other words, there is a remote chance of seeing your new phone again, however slim it is at least a chance.) 

  • by KiltedTim,

    KiltedTim KiltedTim Sep 2, 2015 7:57 AM in response to JayBeeEye
    Level 9 (55,946 points)
    Mac OS X
    Sep 2, 2015 7:57 AM in response to JayBeeEye

    Sorry, that is completely wrong. Apple can and will do no such thing. Doing so would require a court order. They don't have the legal right to confiscate equipment on your say so.

  • by Rudegar,

    Rudegar Rudegar Sep 2, 2015 8:01 AM in response to dbeatty12
    Level 7 (28,734 points)
    Apple TV
    Sep 2, 2015 8:01 AM in response to dbeatty12

    in some countries if you report the IMEI which is on the box to the police they have carriers block it from being used as a phone

  • by JayBeeEye,

    JayBeeEye JayBeeEye Sep 2, 2015 8:13 AM in response to KiltedTim
    Level 1 (0 points)
    Sep 2, 2015 8:13 AM in response to KiltedTim

    Kilted-Tim:  Perhaps you are correct as to "confiscation" but you are incorrect as to establishing the flag and sending notification.  Apple will place a flag on the Serial Number based on my being clearly identified as the original purchaser--I have the receipt and all necessary identification to establish my credibility.  I love you negative Nancy's that are so quick to tell people how there is no hope or help out there. Despite your overwhelming "assistance" level you are disappointing.

  • by JayBeeEye,

    JayBeeEye JayBeeEye Sep 2, 2015 8:19 AM in response to Rudegar
    Level 1 (0 points)
    Sep 2, 2015 8:19 AM in response to Rudegar

    Thanks, Rudegar.  That, in fact, is where my new, unlocked, unactivated iPhone 6 was stolen--in France to be specific. I'm also checking to see if my carrier can lock an "unactivated IMEI" with a "foreign" police report.

  • by JayBeeEye,

    JayBeeEye JayBeeEye Sep 2, 2015 9:07 AM in response to Rudegar
    Level 1 (0 points)
    Sep 2, 2015 9:07 AM in response to Rudegar

    Thanks, Rudegar.  That, in fact, is where my new, unlocked, unactivated iPhone 6 was stolen--in France to be specific. I checked with my current carrier AT&T and was told that since I bought the phone at an Apple Store they can't block the IMEI because it was never associated with an AT&T wireless number, but they explained they are 100% certain that the Apple Store can request a block on the IMEI if I show up with receipt and identification.  That's nice to know the phone will be useless in the US.  I will also have the foreign police report the IMEI as well.