Q: My iTunes is giving the message, "disc burner or software not found", I'm not sure what's wrong or how to fix it, if anyone ... more
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Sep 2, 2015 11:42 AMby judysings,Hi Jboy16,
The resource below will explain the steps to resolve the issue you are having with burning to a CD using iTunes for Windows:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install - Apple Support
https://support.apple.com/en-us/HT203242Regards,
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Sep 2, 2015 1:38 PMby judysings,Hi JBoy16,
If your PC is a portable, it may be helpful to make a Genius appointment at an Apple Retail store, or contact an Apple Authorized Service Provider if you would prefer a face-to-face consultation. Here are some resources to initiate that support:
Apple Retail Store - Genius Bar
Apple - Find LocationsRegards,
