Q: my iphone 5 cannot connect to my lenovo laptop, it keeps on connecting and disconnecting.....please help !!!!!!!
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Sep 3, 2015 7:46 AMby brenden dv,Hello basjan100,
I'm sorry to hear that you are having these issues with your iPhone on your Windows machine. If your iPhone isn't being recognized by iTunes, or appears to be connecting and disconnecting, you may find the information and troubleshooting steps outlined in the following articles helpful:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Resolve USB-related alerts in iTunes - Apple Support
Regards
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Sep 3, 2015 9:43 AMby basjan100,that did not help.....please try and find a solution if possible....my iphone 5 and my wifes and my brothers iphone 6 does the same thing when connected to the lenovo laptop woth windows 10...if i connect an external hard drive it works fine so all 3 usb ports are working........
