h-altair
Level 1 (0 points)

Q: AMD Radeon R9 M370X Struggling to play games with windows 10

After installing windows 10 through bootcamp, my game lags(Heroes of the storm). It runs fine on the mac and shouldn't have problems on the windows 10 since I've seen people playing it on windows 10 and on the same Mac book pro 2015. I'm not sure if its the graphics card and I'm not sure what to do. Can someone help?

MacBook Pro (Retina, 15-inch, Mid 2015)

Posted on Sep 3, 2015 9:45 PM

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h-altair

Q: AMD Radeon R9 M370X Struggling to play games with windows 10

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  • Helpful answers

  • by GhonaZ,

    GhonaZ GhonaZ Sep 4, 2015 2:05 AM in response to h-altair
    Level 2 (433 points)
    Windows Software
    Sep 4, 2015 2:05 AM in response to h-altair

    I have heard about trouble with the AMD Driver in windows 10. You should try and update your driver either via bootcamp, and if that does not work via AMD cataclyst or via the device manager. That should help. If your graphics card works on mac but not on windows then there is nothing wrong with the card.

  • by Loner T,

    Loner T Loner T Sep 4, 2015 4:15 AM in response to h-altair
    Level 7 (23,898 points)
    Safari
    Sep 4, 2015 4:15 AM in response to h-altair

    If your W10 was an upgrade from W7/W8+, it can cause problems for GPU drivers. The BC6/W10 upgrade is buggy at best. If your W10 is activated and you have the luxury of re-installing W10, I suggest you remove the current installation and install a clean W10 copy and test.

  • by h-altair,

    h-altair h-altair Sep 4, 2015 9:13 PM in response to Loner T
    Level 1 (0 points)
    Sep 4, 2015 9:13 PM in response to Loner T

    I brought a brand new mac 2015, used bootcamp and installed W10 from the website. Should i reinstall?

  • by h-altair,

    h-altair h-altair Sep 4, 2015 9:15 PM in response to h-altair
    Level 1 (0 points)
    Sep 4, 2015 9:15 PM in response to h-altair

    Also, I've checked the updates on the AMD on Mac, it is up to date. When I check it on Windows 10, it gives me an error saying I can't update it or something. Not sure what's going on here.

  • by Loner T,

    Loner T Loner T Sep 4, 2015 9:24 PM in response to h-altair
    Level 7 (23,898 points)
    Safari
    Sep 4, 2015 9:24 PM in response to h-altair

    h-altair wrote:

     

    I brought a brand new mac 2015, used bootcamp and installed W10 from the website. Should i reinstall?

    Was there a prior version of Windows which was upgraded to W10? If you did a 'clean' install, can you check the product version information in Bootcamp.xml?

  • by h-altair,

    h-altair h-altair Sep 4, 2015 9:28 PM in response to Loner T
    Level 1 (0 points)
    Sep 4, 2015 9:28 PM in response to Loner T

    Boot camp is version 6. And it was a clean install as in only W10.

  • by h-altair,

    h-altair h-altair Sep 4, 2015 9:37 PM in response to h-altair
    Level 1 (0 points)
    Sep 4, 2015 9:37 PM in response to h-altair

    You know what, I tried the game today and for some reason it works fine. I guess I needed to turn everything off as in both the mac and Windows mode to restart fully. Thanks you for your time and helping me, I appreciate it.

  • by Loner T,

    Loner T Loner T Sep 4, 2015 9:59 PM in response to h-altair
    Level 7 (23,898 points)
    Safari
    Sep 4, 2015 9:59 PM in response to h-altair

    If you see the same issue, can I suggest a SMC Reset and NVRAM Reset. I would still expect some GPU throttling.