HT204315: Report a lost or stolen Apple product

Learn about Report a lost or stolen Apple product
Thipsiri

Q: I loss my iphone.

I loss my iphone

Please lock this iphone.

 

 

I want to contact Apple Thailand But I don't know

How to contact them because no have email to sent

I call at telephone but it's not working.

I hope this mail can help me

Thank you

 

<Personal Information Edited by Host>

iPhone 6, iOS 8, Gold

Posted on Sep 7, 2015 6:54 PM

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Q: I loss my iphone.

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  • by roaminggnome,

    roaminggnome roaminggnome Sep 7, 2015 6:58 PM in response to Thipsiri
    Level 10 (97,056 points)
    Sep 7, 2015 6:58 PM in response to Thipsiri

    Like any maker of any phone, Apple can do nothing.

     

    If you turned on the find my iPhone feature from your iPhone, then go to iCloud.com and lock it.


    Report it to the police and your carrier.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Sep 7, 2015 7:00 PM in response to Thipsiri
    Level 9 (58,038 points)
    iPhone
    Sep 7, 2015 7:00 PM in response to Thipsiri

    Apple does not lock phones, your cellular carrier is the only one that could do that, if the provide the service. You would need to contact them to see if they do that. Also, Apple does not take information via email. You can use the Contact Us link at the bottom of the pages here and find information on how to contact Apple.

     

    If you had Find My iPhone active on the device before you lost it, you could log into www.icloud.com and select Find My iPhone and then you can select Lock the phone to lock it with your passcode.