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Helpful answers
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Sep 8, 2015 2:02 AM in response to AndreaDeJesusby Ingo2711,This is a user to user forum and Apple Support can't be reached here by posting.
But here are some things to try before you have to get the phone checked by an Authorized Apple Service Provider, you can locate one of them by using this link:
https://locate.apple.com/ve/es/
Check if the issue still exists after each step:
- Make sure you have the latest version of iOS.
- Tap Settings General > Reset > Reset Network Settings. This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
copied from If Wi-Fi is grayed out or dim on your iPhone, iPad, or iPod touch - Apple Support
If Wi-Fi still does not work after that, you'll have to get it serviced.