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Helpful answers
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Sep 7, 2015 1:38 PM in response to jesstomo12by Ingo2711,Did you already try to connect in recovery mode to restore? Follow the steps in this article:
If you can't update or restore your iOS device
If you are getting error messages, check this article:
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Sep 7, 2015 2:43 PM in response to Ingo2711by jesstomo12,ive managed to get into recovery mode but its stuck on the progress bar updating the software.
its seems to be updating on itunes but not on the phone ill just see what happens it will probably come back with errors
thanks for your help
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Sep 8, 2015 1:15 AM in response to jesstomo12by Ingo2711,You're welcome, let's hope that restoring in recovery mode will do the trick
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Sep 8, 2015 11:16 AM in response to Ingo2711by jesstomo12,do you know how i can allow access to my information when plugged into itunes. its displaying the progress bar and apple logo and says its updating the software
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