HT201945: Resetting an AirPort base station FAQ

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jslinsd
Level 1 (0 points)

Q: How do I update my iTunes account password into the time capsule? There is no functionality in the AirPort Utility AP. Am I missing something?

I am receiving a status message in the AirPort Utility AP that states "An Apple ID or Password is incorrect or couldn't be authenticated. Enter the correct info..." I recently changed my password, and do not see any functionality to allow for me to update this with the capsule. Please help!

MacBook Pro (Retina, 15-inch, Mid 2014), iOS 8.4.1

Posted on Sep 9, 2015 7:59 PM

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jslinsd

Q: How do I update my iTunes account password into the time capsule? There is no functionality in the AirPort Utility AP. Am I missin ... more

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  • by Tesserax,

    Tesserax Tesserax Sep 9, 2015 9:36 PM in response to jslinsd
    Level 9 (54,040 points)
    Wireless
    Sep 9, 2015 9:36 PM in response to jslinsd

    Did you configure your AirPort base station for Back to My Mac? If so, you would enter your Apple ID on the Base Station tab in the AirPort Utility. Just delete any existing Apple IDs that you find there and add your new one.

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