Q: My ipad 2 email page has frozen
My iPad 2 email page has frozen. I was trying to send 5 photos when the page froze.
I have attempted to restart it several times however all I have is a clear frozen page unable to write, send or receive emails.
PLease help
Shanne
iPad 2
Posted on Sep 10, 2015 2:56 AM
Try to reset your device. This won't delete your data stored on this device.
- Press and hold the Sleep/Wake button
- Press and hold on the Home button
- Keep holding both buttons until the display turns off and back on with Apple logo on it.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
https://support.apple.com/en-us/HT201559
If this does not help, restore your device to factory settings. Note that this will erase the data from your device.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
You may also try to troubleshooting techniques here:If you can’t send or receive email on your Mac - Apple Support
Posted on Sep 23, 2015 1:12 PM