-
All replies
-
Helpful answers
-
Sep 10, 2015 7:34 AM in response to Judy Grimby mario49,Greetings Judy Grim,
After reviewing your post, it sounds like you received a gift song but you cannot redeem it. Is the gift sender in a different country? I would recommend that you read this article, it may be able to help the issue.
Send iTunes Gifts - Apple Support
You can't redeem purchased gifts outside of the country of purchase. For example, an iTunes Gift purchased in France can't be redeemed in an iTunes Store outside of France.
Thanks for using Apple Support Communities.
Take care
