Q: unable to reeem gift certificate

I received an iTunes gift certificate via email. When I try to redeem it by clicking on "Redeem", I am taken to the iTunes download site. I already have itTunes and do not need to download it again.

Dell Inspiron Laptop, Windows 7

Posted on Sep 10, 2015 9:26 AM

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Q: unable to reeem gift certificate

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by jeffd55,

jeffd55 Sep 11, 2015 11:15 AM in response to itisjaye
Community Specialists

Sep 11, 2015 11:15 AM in response to itisjaye

Hello itisjaye,
Thank you for using Apple Support Communities.
If you are having difficulties redeeming your gift certificate, the following article should provide you a starting point to make sure you are going about it in the right way.
Redeem and use iTunes Gift Cards and content codes - Apple Support
Regards
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Q: unable to reeem gift certificate

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by jeffd55,

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