aryumbara
Level 1 (0 points)

Q: charge

When i switch my ipad air 2 off and plug in, the batteray icon does not show. Is it normal??

Posted on Sep 11, 2015 1:33 PM

by elcpu,Solvedanswer
elcpu elcpu
Level 6 (16,265 points)
Photos for Mac
A:

Ary, if your iPad is turned off, it is normal for it to turn on automatically after you plug it to a wall charger. You should first see a screen like the first one below (momentarily only), then a screen like the second one below (a little longer but again momentarily only; the third screenshot is just a blow up of the upper right corner). Then all goes black while it is charging. If you are not seeing this behavior, then do the following, a forced restart:

Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose any data or apps.

 

Also make sure the battery % is set to ON. Follow the advice here:

Show battery percentage on your iPhone or iPad - Apple Support

 

If the above does not work we will have to do a full Reset. Post back and I will walk you through it....

Cheers....

elcpu

 

Charging 1.jpg

 

Charging 2A.jpg

 

Charging 2B.jpg

Posted on Sep 12, 2015 8:58 AM

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aryumbara

Q: charge

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  • Helpful answers

  • by Ralph9430,

    Ralph9430 Ralph9430 Sep 11, 2015 3:03 PM in response to aryumbara
    Level 6 (18,207 points)
    Apple Watch
    Sep 11, 2015 3:03 PM in response to aryumbara

    Plug in where? And with what?

     

    Are you using the charger that came with the iPad? And do you have that plugged into a good wall outlet?

  • by elcpu,

    elcpu elcpu Sep 11, 2015 4:19 PM in response to aryumbara
    Level 6 (16,265 points)
    Photos for Mac
    Sep 11, 2015 4:19 PM in response to aryumbara

    I have an iPad Air (not a 2) and when mine is OFF and I plug it to the wall charger, it turns it on and after boot it presents me the lock screen. I see the battery icon on the right and it does reflect that it is charging. If this is not happening to you, you could have a defective cable (common) or a charger. Make sure you are using the 12 W charger that came with it and not an iPhone charger. Also most computers will not be able to charge an iPad (the will an iPhone) unless the high a power USB port.

  • by aryumbara,

    aryumbara aryumbara Sep 11, 2015 11:51 PM in response to aryumbara
    Level 1 (0 points)
    Sep 11, 2015 11:51 PM in response to aryumbara

    Yes I am using the charger that came with iPad. Yes I do have that plugged into a good wall Outlet. It charges when I plugged but does not show the battery icon charge when i charge it in off condition

  • by Edisonedison2013,

    Edisonedison2013 Edisonedison2013 Sep 12, 2015 12:30 AM in response to aryumbara
    Level 1 (17 points)
    Notebooks
    Sep 12, 2015 12:30 AM in response to aryumbara

    try go to setting and general and reset and press reset all settings { no media or data will be deleted}

    or try hard reboot by holding the sleep button and home button until it's close

     

    if doesn't work

    contact apple

  • by elcpu,

    elcpu elcpu Sep 12, 2015 7:40 AM in response to aryumbara
    Level 6 (16,265 points)
    Photos for Mac
    Sep 12, 2015 7:40 AM in response to aryumbara

    Ary, if your iPad is off and you then plug it into the charger, does the iPad turn ON automatically? This is the behavior I see on mine. If yours does not do this, I suspect you have a corrupted iOS. Post back and I will help you with it...

  • by aryumbara,

    aryumbara aryumbara Sep 12, 2015 8:00 AM in response to elcpu
    Level 1 (0 points)
    Sep 12, 2015 8:00 AM in response to elcpu

    Yes it does turn ON automatically. Is that normal? So what shall I do then?

  • by aryumbara,

    aryumbara aryumbara Sep 12, 2015 8:02 AM in response to Edisonedison2013
    Level 1 (0 points)
    Sep 12, 2015 8:02 AM in response to Edisonedison2013

    THx for your advice

  • by elcpu,Solvedanswer

    elcpu elcpu Sep 12, 2015 8:58 AM in response to aryumbara
    Level 6 (16,265 points)
    Photos for Mac
    Sep 12, 2015 8:58 AM in response to aryumbara

    Ary, if your iPad is turned off, it is normal for it to turn on automatically after you plug it to a wall charger. You should first see a screen like the first one below (momentarily only), then a screen like the second one below (a little longer but again momentarily only; the third screenshot is just a blow up of the upper right corner). Then all goes black while it is charging. If you are not seeing this behavior, then do the following, a forced restart:

    Hold down the Home and Wake/Sleep buttons at the same time for about 15-20 seconds until the Apple logo appears. Ignore the "Slide to power off" text if it comes up. You will not lose any data or apps.

     

    Also make sure the battery % is set to ON. Follow the advice here:

    Show battery percentage on your iPhone or iPad - Apple Support

     

    If the above does not work we will have to do a full Reset. Post back and I will walk you through it....

    Cheers....

    elcpu

     

    Charging 1.jpg

     

    Charging 2A.jpg

     

    Charging 2B.jpg

  • by aryumbara,

    aryumbara aryumbara Sep 12, 2015 9:23 AM in response to elcpu
    Level 1 (0 points)
    Sep 12, 2015 9:23 AM in response to elcpu

    Yes I am seeing this behaviour on mine. So when I turn it off again while it is charging it won't show the battery percentage or the battery icon charge, just black screen, right.

  • by elcpu,

    elcpu elcpu Sep 12, 2015 9:47 AM in response to aryumbara
    Level 6 (16,265 points)
    Photos for Mac
    Sep 12, 2015 9:47 AM in response to aryumbara

    Ary, the answer to your question is simple this time. Yes, this is normal behavior. In fact, to not lead you astray, I verified it for myself and my iPad Air (not a 2) does the same....