tmckee95

Q: reset to factory mackbook pro

my child help set up my new mackbook pro, none of my password work, including administration username and cloud password. so I would like to reset to factory since I don't have anything on the computer other than one to one

 

The reason I allowed my child to help was because the computer came under my husbands name instead of mine, something she said wasn easy fix and she went on from there

 

This is my first apple, should have called you.

 

Thank you Tricia McKee

MacBook Pro

Posted on Sep 11, 2015 8:53 PM

Close

Q: reset to factory mackbook pro

  • All replies
  • Helpful answers