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Boloxray52

Q: Why have I only got 5GB of storage I have purchased 200GB but can only use 5GB MAXIMUM

I Have recently purchased 200GB of storage but I cannot get it I have 196GB available why is this ? I also brought 20GB storage for over a YEAR and still never at any point got more than 5 . Could someone tell me what is wrong this I in iCloud

iPad, iOS 7

Posted on Sep 3, 2015 1:01 PM

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Q: Why have I only got 5GB of storage I have purchased 200GB but can only use 5GB MAXIMUM

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  • by tkaphi,Helpful

    tkaphi tkaphi Sep 14, 2015 11:57 PM in response to Boloxray52
    Level 1 (5 points)
    Sep 14, 2015 11:57 PM in response to Boloxray52

    I would recommend you to update your iOS version. I had similar problems, so I made update and I got all 20 gigs :-)

    iOS 7 is really old OS, more than a year. It is not safe to use such old version of iOS and many new features may not be compatible with it.

  • by gail from maine,

    gail from maine gail from maine Sep 14, 2015 7:57 PM in response to Boloxray52
    Level 7 (26,134 points)
    iCloud
    Sep 14, 2015 7:57 PM in response to Boloxray52

    Well, if you have 196GB available, then that means that you are using 4GB for backups. Where is it that you are looking when you see the available storage?

     

    Cheers,

     

    GB