HT201238: iCloud storage plans and pricing
Learn about iCloud storage plans and pricing
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Helpful answers
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Sep 14, 2015 11:57 PM in response to Boloxray52by tkaphi,★HelpfulI would recommend you to update your iOS version. I had similar problems, so I made update and I got all 20 gigs :-)
iOS 7 is really old OS, more than a year. It is not safe to use such old version of iOS and many new features may not be compatible with it.
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Sep 14, 2015 7:57 PM in response to Boloxray52by gail from maine,Well, if you have 196GB available, then that means that you are using 4GB for backups. Where is it that you are looking when you see the available storage?
Cheers,
GB