nicole1285

Q: iphone 6: siri and voice text not working.

I did siri trouble shooting, and restored phone completely. Siri hasn't worked at all since turning the phone on (Sept.19th). Mic works - can make calls, voice messages etc. Is there something that I'm not doing? or do I have to get a new phone?

iPhone 6, iOS 8

Posted on Sep 21, 2014 6:09 AM

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Q: iphone 6: siri and voice text not working.

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  • by Steve-NH,

    Steve-NH Steve-NH Jun 14, 2015 8:09 AM in response to Coolbobcat2
    Level 1 (0 points)
    Jun 14, 2015 8:09 AM in response to Coolbobcat2

    Resetting the network fixed the problem for me.

  • by Gregg Favalora,

    Gregg Favalora Gregg Favalora Jun 30, 2015 12:09 PM in response to nicole1285
    Level 1 (0 points)
    Jun 30, 2015 12:09 PM in response to nicole1285

    Hello,

     

    I hope that your problem has been resolved. My wife had a similar issue: her iPhone 5 worked great on iOS 7. But, when we upgraded to iOS 8, the microphone seemed "deaf" for Voice Dictation and Siri. [But the phone and Voice Recorder worked.] Despite hours of attempts / reboots / restore / resettings, it did not solve the problem.

     

    Solution: we went to the Genius Bar. They noticed that one of its two microphones was dead. So, they gave her a new iPhone 5 and did a Restore from iCloud Backups. Now it works again.

     

    -g

  • by PauloCabral,

    PauloCabral PauloCabral Jul 20, 2015 11:32 AM in response to Gregg Favalora
    Level 1 (0 points)
    Jul 20, 2015 11:32 AM in response to Gregg Favalora

    I am joining this discussion after reading everything since the first message.

    My wife has a Iphone 6 Plus, 64GB, iOS 8.4, and she is having the same problem: the microphone seemed "deaf" for Voice Dictation and Siri. But the phone and Voice Recorder works.

    I did everything suggested here and nothing worked and we can't have it replaced here in our country, because it was bought overseas.

    It is amazing that Apple did not solve it yet.

     

  • by MK111,

    MK111 MK111 Jul 23, 2015 5:47 AM in response to mikehorrocks
    Level 1 (0 points)
    Jul 23, 2015 5:47 AM in response to mikehorrocks

    I am on my FOURTH IPhone 6 Plus in as many weeks. First one worked for 3 weeks (just long enough to go beyond the 14 day return period) then the mic on Siri and Text stopped working. I restored it twice and then brought it into the Apple store where I had purchased it. After 4++++ hours they replaced it. 13 days later I was back because the new phone would not Pair with anything. After another 4+++ hours they replaced it. Twelve days later I had the exact same problem as the origional problem and after another 4++++++++ hours they replaced it again suggesting that I not restore it but treat it as a "new Phone" when connecting to iTunes. WHAT A PAIN!!!

     

    Maybe they should consider having the older children assembly the IPhone 6 Plus;)

  • by PauloCabral,

    PauloCabral PauloCabral Aug 17, 2015 6:24 AM in response to nicole1285
    Level 1 (0 points)
    Aug 17, 2015 6:24 AM in response to nicole1285

    iOS 9 will be launched in September 2015.

    Does anyone know if this problem will be solved in this new version?

  • by TravelTurtle,

    TravelTurtle TravelTurtle Aug 24, 2015 6:59 AM in response to PauloCabral
    Level 1 (0 points)
    Aug 24, 2015 6:59 AM in response to PauloCabral

    Not in the beta at least. My phone started showing the same symptoms after having used the beta version for two weeks without a problem. Might be a hardware issue with the background noise speaker.

  • by Gs29,

    Gs29 Gs29 Sep 15, 2015 7:07 AM in response to TravelTurtle
    Level 1 (0 points)
    Sep 15, 2015 7:07 AM in response to TravelTurtle

    I Have the same issue. Siri can't hear me but it works when I connect the earbuds. On top of this when using Skype or whatsapp on loudspeaker or video mode the person on the other end Of the call can't hear me. I raised the issue with apple care and I been having a terrible experience so far. I'm shocked with the quality of the costumer suppor. over the last two weeks my iPhone was sent in twice to apple care UK and both occasions I received the phone as I sent it. They say they are not even able to reproduce the issue. but as soon as I inbox it the problem is there. Full factory reset or restore the iPhone did not work.

    latest advice is to go in to an Apple Store but it's about a weeks waiting time. It's been over three weeks without the phone. if Apple engineers can fix it I wonder what to do

  • by diana239,

    diana239 diana239 Sep 16, 2015 7:43 AM in response to nicole1285
    Level 1 (1 points)
    Sep 16, 2015 7:43 AM in response to nicole1285

    I Had this problem and here is how I solved it.  When pressing home button for Siri, press volume button up, as Siri has her own volume control

  • by Branflakes23,

    Branflakes23 Branflakes23 Sep 16, 2015 7:03 PM in response to nicole1285
    Level 1 (0 points)
    Sep 16, 2015 7:03 PM in response to nicole1285

    My Siri also will not work, I have tried all the suggestions and still have had the same outcome, Siri will not work, anyone get any info from Apple?

  • by carlosyonker,

    carlosyonker carlosyonker Sep 27, 2015 6:36 PM in response to Paulie in LA
    Level 1 (0 points)
    Sep 27, 2015 6:36 PM in response to Paulie in LA

    Same here, please if you get any info about the real issue with Siri let us know! Btw thanks for the tip of the earbuds it really helped

  • by clarkrrr3,

    clarkrrr3 clarkrrr3 Sep 30, 2015 1:11 PM in response to nicole1285
    Level 1 (0 points)
    Sep 30, 2015 1:11 PM in response to nicole1285

    Go to setting, General, Keyboard, at bottom enable dictation...worked for me

  • by DaddyOFTheMacDaddy,

    DaddyOFTheMacDaddy DaddyOFTheMacDaddy Oct 1, 2015 2:18 PM in response to nicole1285
    Level 1 (20 points)
    Oct 1, 2015 2:18 PM in response to nicole1285

    Same issue with my iPhone 6 on 8.4. Siri was working fine, then one day it would not answer. On SMS messages it does not respond at all. I've read where some users are being told it is the front or rear speaker, may be, but Google works fine, and quickly.

    Siri worked fine listening to music and giving me the name and artist, but now....nothing.

     

    There is an issue with Siri and the talk to test portion of the software. Apple has to know about it by now. I really don't want to get another phone and go through the process of setting up my phone again for a temporary fix.

     

    Addendum:  I forgot to mention the SMS message will record, but the playback is very garbled and low volume.   I don't understand why Google voice can hear and reply without issue, but Siri, text to talk and SMS message has problems.

  • by robfromsd,

    robfromsd robfromsd Oct 7, 2015 11:06 AM in response to nicole1285
    Level 1 (0 points)
    Oct 7, 2015 11:06 AM in response to nicole1285

    Same issue here for me on my iPhone 6 OS 9.0.2.  Tried resetting networks, tried toggling SIRI off and on, tried toggling enable dictation, etc.  Nothing works.  It just stopped operating correctly.  Someone at Apple needs to look into this one.

  • by diana239,

    diana239 diana239 Oct 7, 2015 11:41 AM in response to nicole1285
    Level 1 (1 points)
    Oct 7, 2015 11:41 AM in response to nicole1285

    While holding down Siri, press volume button up. Siri has her own volume settings

  • by robfromsd,

    robfromsd robfromsd Oct 7, 2015 11:48 AM in response to diana239
    Level 1 (0 points)
    Oct 7, 2015 11:48 AM in response to diana239

    I tried this too.  Volume appears to be up full.

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