-
All replies
-
Helpful answers
-
Sep 15, 2015 11:39 AM in response to BChaffby Brett L,Howdy BChaff,
If you are having an issue with being unable to import photos from your iPhone into your Windows computer, I would suggest that you troubleshoot using the steps in this article - If you can't import photos from your iPhone, iPad, or iPod touch to your computer.
Thanks for using Apple Support Communities.
Best to you.
-
Sep 15, 2015 12:25 PM in response to Brett Lby BChaff,Brett,
Thanks for the reply.
I just went back and tried it again via the way I described since going to the right corner of the monitor and clicking search then typing computer brought me to the explorer window anyway, which is one-click from the task bar on the desktop.
This time it saw the photos/ videos just as it used to and I filed them appropriately.
Thanks.
Brian
