fjkwan

Q: How to export health data from iphone 5 to iphone 6

I got a new iphone6 and Im having trouble exporting all my helath  app data from the old iphone5... I already tried to do it using the backup & itunes (no luck)

 

Thank you

iPhone 6 Plus, iOS 8.3

Posted on May 14, 2015 2:07 PM

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Q: How to export health data from iphone 5 to iphone 6

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  • by brenden dv,Solvedanswer

    brenden dv brenden dv May 16, 2015 2:13 PM in response to fjkwan
    Community Specialists
    May 16, 2015 2:13 PM in response to fjkwan

    Hi fjkwan,

     

    If you are trying to transfer your Health data between iPhones via an iTunes backup, make sure that you have enabled encryption, as noted int he following article:

     

    Back up your health data

    You can back up the data stored in the Health app to iCloud. Your data is encrypted as it goes between iCloud and your device, and while it's stored in iCloud.

    If you're not using iCloud, you can back up your health data with iTunes if you select "Encrypt iPhone backup" in the Summary tab.

     

    iTunes, encrypt backup

     

    Use Health on your iPhone or iPod touch with iOS 8 - Apple Support

     

    Regards,

    - Brenden

  • by bufflehead,

    bufflehead bufflehead Sep 15, 2015 8:19 PM in response to brenden dv
    Level 1 (0 points)
    Sep 15, 2015 8:19 PM in response to brenden dv

    This would be great if encrypted iTunes backups didn't frequently get corrupted. After weeks of syncs getting stuck, I switched to un-encrypted backups, not realizing my Apple Watch activity data counted as "Health" data and wouldn't be backed up. Today I restored my iPhone as part of unlocking it from AT&T, and was horrified to find ALL my activity and Health data lost forever. So disappointing -- I was proud of my exercise progress, and now it's all lost -- months of data. Fix iTunes and syncing, please, Apple. It's a mess.