Q: How to export health data from iphone 5 to iphone 6
I got a new iphone6 and Im having trouble exporting all my helath app data from the old iphone5... I already tried to do it using the backup & itunes (no luck)
Thank you
iPhone 6 Plus, iOS 8.3
Posted on May 14, 2015 2:07 PM
Community Specialists
Hi fjkwan,
If you are trying to transfer your Health data between iPhones via an iTunes backup, make sure that you have enabled encryption, as noted int he following article:
Back up your health data
You can back up the data stored in the Health app to iCloud. Your data is encrypted as it goes between iCloud and your device, and while it's stored in iCloud.
If you're not using iCloud, you can back up your health data with iTunes if you select "Encrypt iPhone backup" in the Summary tab.
Use Health on your iPhone or iPod touch with iOS 8 - Apple Support
Regards,
- Brenden
Posted on May 16, 2015 2:13 PM
