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Sep 16, 2015 11:22 AM in response to dnall244by mario49,Hello dnall244,
After reviewing your post, it sounds like you need to connect the Mac to a WiFi network. I would recommend that you read this article, it may be able to help the issue.
Mac Basics: Connecting your Mac to the Internet - Apple Support
Thanks for using Apple Support Communities.
Have a nice day -
Sep 16, 2015 11:32 AM in response to dnall244by JimmyCMPIT,if they reset your modem and it's a router did they reconnect your printer if it's wireless or does it have a wire going directly to the router?
whats the status on the printer? Can you verify the mac and the printer are on the same network?
have you attempted to reconnect the mac to the printer if the IP address has changed and you were connected via IP?
have you attempted to remove the existing driver and reinstall the printer using IP or Bonjour?
