Mick8180

Q: why is siri not responding in iOS 9

After installing IOS 9 I get no response from SIRI. In the SIRI settings I cannot set up"Hey Siri" it just does not respond to my voice. Any suggestions

iPhone 5s, iOS 9

Posted on Sep 16, 2015 4:03 PM

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Q: why is siri not responding in iOS 9

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  • by Jason L,

    Jason L Jason L Sep 17, 2015 10:08 AM in response to Mick8180
    Community Specialists
    Sep 17, 2015 10:08 AM in response to Mick8180

    Howdy Mick,

    Welcome to Apple Support Communities.

     

    If I understand correctly, Siri isn't working as expected since upgrading to iOS 9 on your iPhone 5s. If you haven't already, take a look at the article linked below and try running through the troubleshooting tips that it provides.

    Use Siri on your iPhone, iPad, or iPod touch - Apple Support

    Get help with Siri

    • If "Hey Siri" isn't working, make sure that "Hey Siri" is turned on under Settings > General > Siri.
    • Siri might say, "Sorry, I'm having trouble connecting to the network," or "Try again in a little while." This is probably a network issue. Check your Internet connection and try again later.
    • If Siri isn't available or responding to questions, see the next section.

    If Siri isn't available, or doesn't understand or respond to questions

    After each step, see if you still need help:

    1. Make sure that your iOS device has an Internet connection through Wi-Fi or cellular data.
    2. On your iOS device, make sure that Siri is turned on under Settings > General > Siri.
    3. Restart your iPhone, iPad, or iPod touch.
    4. On your iOS device, go to Settings > General > Siri and turn off Siri. Then turn it on again.
    5. Make sure that the microphones on your device aren't blocked. For example, if your device has a protective case, remove it.
    6. If you're using an iOS device, try to use Siri with a headset. If Siri works, get more help with the microphones on your device.
    7. Contact Apple Support.

     

    So long.