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All replies
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Helpful answers
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Sep 16, 2015 7:27 PM in response to mjacunaby mjacuna,I found this (OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Supp…), which explains exactly what happens. However, all my software is up to date. I did transfer the software from my previous MacBook Pro. Could this have anything to do with it?
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Sep 16, 2015 10:27 PM in response to mjacunaby Linc Davis,★HelpfulThese instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
When you post the report, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.
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Sep 16, 2015 10:28 PM in response to Linc Davisby mjacuna,Here is the link to pastebin with the full panic report: http://pastebin.com/gMJf4ApN
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Sep 16, 2015 11:01 PM in response to mjacunaby Linc Davis,★HelpfulPlease turn off Bluetooth and see whether the panics stop. If they do, turn it back on and delete the pairings of all Bluetooth devices. Test again. If there are still no more panics, add the devices back one at a time, testing after each one, to see whether you can identify the culprit.
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Sep 16, 2015 11:01 PM in response to Linc Davisby mjacuna,Thank you. I will do this. I hadn't made the connection, but the only other problem I have had with this MacBook is that often, when I open it, Bluetooth will not activate and remains unavailable, unless I restart the computer. However, if I just wait it sometimes eventually will become available. The shutting down has happened when I open my computer away from paired devices, so it makes sense that these issues are connected. While the shutting down instances have not happened frequently, I will follow your advice to see how the computer behaves. Thank you for your support.
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Sep 16, 2015 11:05 PM in response to mjacunaby Linc Davis,You may well have a defective unit that has to be repaired by Apple under the warranty. In fact, it may be better to pursue that option first, before you try to resolve the problem yourself.
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Sep 16, 2015 11:17 PM in response to Linc Davisby mjacuna,It's very possible. My Magic Mouse if about 4 years old and my keyboard is 2 years old, so neither has warranty any more. However, I will test the computer without the devices for a while and see what happens, then pair them one at a time. Thanks for your help!
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Sep 16, 2015 11:20 PM in response to mjacunaby Linc Davis,I was referring to the computer as possibly being defective.
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Mar 21, 2016 10:58 AM in response to Linc Davisby robert0202,Hi, I had the same problem and here is my report. Can you help?
*** Panic Report ***
panic(cpu 2 caller 0xffffff7fa9bdfc1b): "GPU Panic: [<None>] 3 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x104000000 0xffffff813875f000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.10.25/src/Appl eMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff813553aa50 : 0xffffff8026f2ad21
0xffffff813553aad0 : 0xffffff7fa9bdfc1b
0xffffff813553abb0 : 0xffffff7fa7ba5ea6
0xffffff813553ac70 : 0xffffff7fa7c7390d
0xffffff813553acb0 : 0xffffff7fa7c73978
0xffffff813553ad30 : 0xffffff7fa7eafbcc
0xffffff813553add0 : 0xffffff7fa7ec74df
0xffffff813553ae10 : 0xffffff7fa7cedaf6
0xffffff813553ae40 : 0xffffff7fa7ceda81
0xffffff813553ae70 : 0xffffff7fa7dfd184
0xffffff813553aea0 : 0xffffff7fa7dfef1b
0xffffff813553af30 : 0xffffff7fa7dff3ff
0xffffff813553afa0 : 0xffffff7fa7bbb0db
0xffffff813553aff0 : 0xffffff7fa7e0392f
0xffffff813553b150 : 0xffffff7fa7e03d3a
0xffffff813553b1e0 : 0xffffff7fa7cab73e
0xffffff813553b3b0 : 0xffffff7fa7cab354
0xffffff813553b3f0 : 0xffffff7fa7cbb5a0
0xffffff813553b450 : 0xffffff7fa7cbc21d
0xffffff813553b510 : 0xffffff7fa7b8f4b4
0xffffff813553b530 : 0xffffff7fa7b8fe3c
0xffffff813553b570 : 0xffffff7fa7b8f2fd
0xffffff813553b610 : 0xffffff7fa7b81135
0xffffff813553b6c0 : 0xffffff7fa7baa6f9
0xffffff813553b8c0 : 0xffffff7fa7bab815
0xffffff813553b9a0 : 0xffffff7fa7d523ca
0xffffff813553b9f0 : 0xffffff7fa7d52bcf
0xffffff813553baa0 : 0xffffff7fa7d46bc3
0xffffff813553bc60 : 0xffffff7fa7b50f53
0xffffff813553bcf0 : 0xffffff7fa7b39f94
0xffffff813553bd70 : 0xffffff7fa7b3cf8a
0xffffff813553bdb0 : 0xffffff7fa7b3c806
0xffffff813553be20 : 0xffffff7fa7b01639
0xffffff813553be60 : 0xffffff7fa7b00792
0xffffff813553be90 : 0xffffff7fa7afc8e3
0xffffff813553bef0 : 0xffffff80274d595d
0xffffff813553bf40 : 0xffffff80274d37cd
0xffffff813553bf80 : 0xffffff80274d38c6
0xffffff813553bfb0 : 0xffffff80270116e7
Kernel Extensions in backtrace:
com.apple.iokit.IONDRVSupport(2.4.1)[7372D580-6DDE-3457-B043-49B8447FC9D2]@0xff ffff7fa7b38000->0xffffff7fa7b47fff
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7fa7af1000
dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7fa7724000
com.apple.nvidia.driver.NVDAResman(10.0.4)[95736EED-9154-3CBF-B639-6038E7128035 ]@0xffffff7fa7b4f000->0xffffff7fa7dd0fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7fa7724000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[7372D580-6DDE-3457-B043-49B8447FC9D2]@0xff ffff7fa7b38000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7fa7af1000
dependency: com.apple.AppleGraphicsDeviceControl(3.10.25)[DFDCFB7E-74E4-397E-AA6F-6ECFC41D5 649]@0xffffff7fa7b48000
com.apple.driver.AppleMuxControl(3.10.25)[752C63EA-73E8-39BC-8225-3A97D0C403BF] @0xffffff7fa9bd1000->0xffffff7fa9be4fff
dependency: com.apple.driver.AppleGraphicsControl(3.10.25)[3DC2F93F-5197-3B16-8975-0142E7A0 474B]@0xffffff7fa9bc9000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7fa847c000
dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7fa7724000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[8922721D-5517-3883-BD3A-57422D0244A0]@0 xffffff7fa7af1000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[65E3187E-949B-36E9-BA33-1B13ABB058 1A]@0xffffff7fa9bcc000
com.apple.nvidia.driver.NVDAGK100Hal(10.0.4)[7B99C2A0-B505-3A0A-9BDE-494FD7CB3E 2D]@0xffffff7fa7ddc000->0xffffff7fa7f8bfff
dependency: com.apple.nvidia.driver.NVDAResman(10.0.4)[95736EED-9154-3CBF-B639-6038E7128035 ]@0xffffff7fa7b4f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[05578B0B-C99C-3A87-9F3E-B4746D19CEF4]@0xffffff 7fa7724000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
14F1505
Kernel version:
Darwin Kernel Version 14.5.0: Tue Sep 1 21:23:09 PDT 2015; root:xnu-2782.50.1~1/RELEASE_X86_64
Kernel slide: 0x0000000026c00000
Kernel text base: 0xffffff8026e00000
__HIB text base: 0xffffff8026d00000
System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)
System uptime in nanoseconds: 8687369934559
last loaded kext at 509939779546: com.apple.filesystems.afpfs 11.0 (addr 0xffffff7fa9cf3000, size 364544)
last unloaded kext at 213001648403: com.apple.iokit.IOEthernetAVBController 1.0.3b3 (addr 0xffffff7fa8521000, size 28672)
loaded kexts:
com.apple.filesystems.afpfs 11.0
com.apple.nke.asp-tcp 8.0.0
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 110.19.6
com.apple.driver.ApplePlatformEnabler 2.2.0d4
com.apple.driver.X86PlatformShim 1.0.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.6f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleHDA 272.18.3
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleIntelHD4000Graphics 10.0.6
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.7d0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMikeyDriver 272.18.3
com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
com.apple.GeForce 10.0.4
com.apple.driver.AppleIntelFramebufferCapri 10.0.6
com.apple.driver.AppleMuxControl 3.10.25
com.apple.driver.AppleThunderboltIP 2.0.2
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.driver.AppleMCCSControl 1.2.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
com.apple.BootCache 36
com.apple.driver.AppleUSBHub 705.4.2
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.7.1
com.apple.driver.AppleSDXC 1.6.5
com.apple.driver.AirPort.Brcm4360 930.37.3
com.apple.driver.AppleAHCIPort 3.1.2
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleUSBXHCI 710.4.11
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.security.SecureRemotePassword 1.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.6f3
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 272.18.3
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOBluetoothFamily 4.3.6f3
com.apple.iokit.IOSurface 97.4
com.apple.driver.AppleHDAController 272.18.3
com.apple.iokit.IOHDAFamily 272.18.3
com.apple.iokit.IOAudioFamily 203.3
com.apple.vecLib.kext 1.2.0
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.9
com.apple.driver.IOPlatformPluginFamily 5.9.1d7
com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
com.apple.nvidia.driver.NVDAGK100Hal 10.0.4
com.apple.iokit.IOAcceleratorFamily2 156.16
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleGraphicsControl 3.10.25
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.nvidia.driver.NVDAResman 10.0.4
com.apple.AppleGraphicsDeviceControl 3.10.25
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.driver.CoreStorage 471.30.1
com.apple.driver.AppleThunderboltDPInAdapter 4.0.6
com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6
com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2
com.apple.driver.AppleThunderboltNHI 3.1.7
com.apple.iokit.IOThunderboltFamily 4.2.2
com.apple.iokit.IO80211Family 730.60
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.5
com.apple.iokit.IOUSBFamily 720.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 398
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.Libm 1
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0