jplang56

Q: Podcast app crashing in iOS 9

I just installed iOS 9 on my iPhone 6. When opening the podcast app I get a white screen, "Updating Library" and then it crashes after about 15 seconds. Anyone else experiencing this?

I've quit the app.

Restarted the phone.

Tried putting phone in airplane mode and opening the app.

Same result each time.

 

Help!

iPhone 6, iOS 9

Posted on Sep 16, 2015 12:56 PM

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Q: Podcast app crashing in iOS 9

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  • by christianfromforst,

    christianfromforst christianfromforst Sep 17, 2015 7:44 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 7:44 AM in response to jplang56

    Here is what i got from console:

     

    Sep 17 16:31:09 CZ-iPhone-6 kernel[0] <Notice>: xpcproxy[1027] Container: /private/var/mobile/Containers/Data/Application/55B8BBFD-2EE6-462D-A794-FE07C9A F4EF3 (sandbox)

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextTranslateCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextSaveGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextTranslateCTM: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 SpringBoard[58] <Error>: CGContextRestoreGState: invalid context 0x0. If you want to see the backtrace, please set CG_CONTEXT_SHOW_BACKTRACE environmental variable.

    Sep 17 16:31:09 CZ-iPhone-6 Podcasts[1027] <Warning>: (b07) [MTLibraryMigrator.m:910] Migrate data to shared container is not required

    Sep 17 16:31:09 CZ-iPhone-6 accountsd[1029] <Warning>: [Warning] Services all disappeared, removing all dependent devices

    Sep 17 16:31:09 CZ-iPhone-6 com.apple.CDScheduler[26] <Error>: UserNextSleepPeriod value from context store is (null)

    Sep 17 16:31:09 CZ-iPhone-6 com.apple.CDScheduler[26] <Error>: Failed to get user inactivity forecast

    Sep 17 16:31:09 CZ-iPhone-6 UserEventAgent[26] <Warning>: [autosu error]: SPI for AutoSU: probabilityVector is empty

    Sep 17 16:31:09 CZ-iPhone-6 com.apple.CDScheduler[26] <Error>: AutoSu doesn't have any prediction yet

    Sep 17 16:31:09 CZ-iPhone-6 com.apple.CDScheduler[26] <Error>: Failed to get device restart forecast

    Sep 17 16:31:10 CZ-iPhone-6 Podcasts[1027] <Warning>: (180b) [MTLibrary.m:511] No orphaned episodes

    Sep 17 16:31:13 CZ-iPhone-6 Podcasts[1027] <Warning>: Received memory warning.

    Sep 17 16:31:13 CZ-iPhone-6 Podcasts[1027] <Warning>: Received memory warning.

    Sep 17 16:31:14 CZ-iPhone-6 com.apple.xpc.launchd[1] (com.apple.adid[1031]) <Warning>: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.adid

    Sep 17 16:31:14 CZ-iPhone-6 itunesstored[1028] <Warning>: iTunes Store environment is: ST11

    Sep 17 16:31:14 CZ-iPhone-6 assistantd[1016] <Warning>: Communications error: <OS_xpc_error: <error: 0x19de83af0> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x19de83e50> { length = 22, contents = "Connection interrupted" }

      }>

    Sep 17 16:31:15 CZ-iPhone-6 wifid[42] <Error>: WiFi:[464193075.512790]: Unable to dispatch WowStateChanged message to client lockdownd (268435459)

    Sep 17 16:31:15 CZ-iPhone-6 mediaserverd[28] <Notice>: '' com.apple.Music(pid = 941) setting DiscoveryMode = DiscoveryMode_None, currentDiscoveryMode = DiscoveryMode_None

    Sep 17 16:31:15 CZ-iPhone-6 mediaserverd[28] <Notice>: '' com.apple.Music(pid = 941) setting DiscoveryMode = DiscoveryMode_None, currentDiscoveryMode = DiscoveryMode_None

    Sep 17 16:31:15 CZ-iPhone-6 mediaserverd[28] <Notice>: '' com.apple.Music(pid = 941) setting DiscoveryMode = DiscoveryMode_None, currentDiscoveryMode = DiscoveryMode_None

    Sep 17 16:31:15 CZ-iPhone-6 SpringBoard[58] <Warning>: HW kbd: Failed to set (null) as keyboard focus

    Sep 17 16:31:15 CZ-iPhone-6 SpringBoard[58] <Warning>: Application 'UIKitApplication:com.apple.Music[0x40fe]' was killed by jetsam.

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: [MPUSystemMediaControls] Updating supported commands for now playing application.

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: [MPUSystemMediaControls] Updating supported commands for now playing application.

    Sep 17 16:31:16 CZ-iPhone-6 mediaserverd[28] <Notice>: 'FigPlayer - 1023' (pid = 1023) setting DiscoveryMode = DiscoveryMode_None, currentDiscoveryMode = DiscoveryMode_None

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: [MPUSystemMediaControls] Updating supported commands for now playing application.

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: [MPUSystemMediaControls] Updating supported commands for now playing application.

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: Unable to get short BSD proc info for 941: No such process

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: Unable to get short BSD proc info for 1027: No such process

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: Unable to get short BSD proc info for 1027: No such process

    Sep 17 16:31:16 CZ-iPhone-6 UserEventAgent[26] <Notice>: jetsam: kernel termination snapshot being created

    Sep 17 16:31:16 CZ-iPhone-6 SpringBoard[58] <Warning>: Application 'UIKitApplication:com.apple.podcasts[0xf612]' was killed by jetsam.

    Sep 17 16:31:16 CZ-iPhone-6 UserEventAgent[26] <Warning>: 342749668035: id=com.apple.podcasts pid=1027, state=0

    Sep 17 16:31:16 CZ-iPhone-6 ReportCrash[1033] <Warning>: saved type '298' report (2 of max 25) as /var/mobile/Library/Logs/CrashReporter/JetsamEvent-2015-09-17-163116.ips

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 MobileStorageMounter[1035] <Error>: 0x19eeb1000 iterate_ancestors: 263

    Sep 17 16:31:16 CZ-iPhone-6 wifid[42] <Error>: WiFi:[464193076.726707]: Attached client lockdownd is background application

    Sep 17 16:31:16 CZ-iPhone-6 wifid[42] <Error>: WiFi:[464193076.731109]: Enable WoW requested by "lockdownd"

  • by the Ramen Noodle,

    the Ramen Noodle the Ramen Noodle Sep 17, 2015 7:49 AM in response to Rica927
    Level 1 (35 points)
    Sep 17, 2015 7:49 AM in response to Rica927

    Do a complete restore through iTunes, or on the iOS device, go to Settings > General > Reset > Erase All Content and Settings. WARNING: This is a total reset and you'll have to reinstall and reconfigure everything. Restoring from a backup re-breaks the Podcasts app.

  • by jghc,

    jghc jghc Sep 17, 2015 8:02 AM in response to the Ramen Noodle
    Level 1 (0 points)
    Sep 17, 2015 8:02 AM in response to the Ramen Noodle

    Same Problem on iPhone 6+ & iPad Mini 2

    No betas previously installed. Any solution other than restore? This *****.

  • by Kmart Security,

    Kmart Security Kmart Security Sep 17, 2015 7:55 AM in response to the Ramen Noodle
    Level 1 (0 points)
    Sep 17, 2015 7:55 AM in response to the Ramen Noodle

    Not going to happen, but thanks. Here's why: I had this problem yesterday, and I did a full restore (not from backup). it's a temporary fix because today, while loading my morning podcasts, I had another crash. For now, I'm willing to use another app, any suggestions?

  • by Angerhouse,

    Angerhouse Angerhouse Sep 17, 2015 8:05 AM in response to jplang56
    Level 1 (4 points)
    Notebooks
    Sep 17, 2015 8:05 AM in response to jplang56

    This is happening to me on both my iPhone 6 and iPad mini 3. On both of these devices, I am subscribed to 35 Podcasts, all sync'd with my MBP. I tried everything I can find on the internet, that includes Airplane Mode, shutting off Custom Colors... etc. I even tried removing the Podcasts app completely in Restrictions (which is a new feature, i think?). Nothing worked. I can't live a day without Podcasts, so I guess I'll have to try restoring. But some people here are saying restoring from a backup doesn't work? ***? So I'd have to set it up as a brand new device? Like I'd have to lose all my photos?

  • by the Ramen Noodle,

    the Ramen Noodle the Ramen Noodle Sep 17, 2015 8:24 AM in response to Kmart Security
    Level 1 (35 points)
    Sep 17, 2015 8:24 AM in response to Kmart Security

    You should start a new thread if you want suggestions for other apps.

  • by Lennamau,

    Lennamau Lennamau Sep 17, 2015 8:33 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 8:33 AM in response to jplang56

    I have found some other apps for podcasts. Overcast, Stitcher and PodCruncher. They will work until this gets fixed. I do not want to loose all the info on my phone. You would loose contacts and everything, right?

  • by brianpatrickhummel,

    brianpatrickhummel brianpatrickhummel Sep 17, 2015 8:47 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 8:47 AM in response to jplang56

    So, unless you want to wipe iPhone of all data and reconfigure from scratch (not restoring from a Backup) the only option is to wait for a patch/update.

  • by jonathanfromlodi,

    jonathanfromlodi jonathanfromlodi Sep 17, 2015 9:00 AM in response to jplang56
    Level 1 (0 points)
    Apple Music
    Sep 17, 2015 9:00 AM in response to jplang56

    Same issue for me. After successful iOS 9 update, Podcasts app won't launch. Just crashes while "Updating Library".

  • by DWild0ne,

    DWild0ne DWild0ne Sep 17, 2015 9:08 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 9:08 AM in response to jplang56

    Unfortunately (for everyone on this thread, at least), this does not appear to be very widespread. If so, I would've expected to see more public clamoring over the issue. I hope that doesn't mean that this will be long-standing. Anyone know if this is on Apple's radar in terms of future releases?

  • by the Ramen Noodle,

    the Ramen Noodle the Ramen Noodle Sep 17, 2015 9:11 AM in response to DWild0ne
    Level 1 (35 points)
    Sep 17, 2015 9:11 AM in response to DWild0ne

    Apple knows about this.

  • by ssmorgan1128,

    ssmorgan1128 ssmorgan1128 Sep 17, 2015 9:17 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 9:17 AM in response to jplang56

    I have the same issue too. I had about 40 podcasts, so I suspect number of subscriptions is related (as previous poster suggested).  I moved on to a different podcast app.


    The problem, though, is the native iOS podcast app is hogging up a lot of memory storage... it's taking up 700-800 MB of Document and Data that I cannot delete (i.e., not previously saved or downloaded episodes).

  • by hthguest,

    hthguest hthguest Sep 17, 2015 9:50 AM in response to jplang56
    Level 1 (0 points)
    Sep 17, 2015 9:50 AM in response to jplang56

    Same here, it crashes on my 5s and iPad Air 2. Very annoying, please fix this asap!!! Anyone a suggestion for an alternative podcast app?

  • by Wengib,

    Wengib Wengib Sep 17, 2015 9:53 AM in response to hthguest
    Level 1 (4 points)
    Sep 17, 2015 9:53 AM in response to hthguest

    I am using Overcast- the app works great for all my podcasts!

  • by brianpatrickhummel,

    brianpatrickhummel brianpatrickhummel Sep 17, 2015 9:57 AM in response to Wengib
    Level 1 (0 points)
    Sep 17, 2015 9:57 AM in response to Wengib

    Just downloaded and configured Overcast, too! 

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