tdollimore
Level 1 (3 points)

Q: ios9 wifi not working

Hello,

 

Since updating to iOS 9 I cannot connect to my work wifi. It keeps telling me the password is incorrect even though it is identical to my PC which is connected. I have an iPhone 5s 16gb. wifi at home works fine.

iPhone 5s, iOS 9

Posted on Sep 17, 2015 1:55 AM

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tdollimore

Q: ios9 wifi not working

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  • by miguel_pawl,

    miguel_pawl miguel_pawl Sep 17, 2015 5:51 PM in response to tdollimore
    Level 1 (0 points)
    Sep 17, 2015 5:51 PM in response to tdollimore

    nothing helped so far

  • by elcpu,

    elcpu elcpu Sep 17, 2015 5:57 PM in response to giulianoscan
    Level 6 (16,186 points)
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    Sep 17, 2015 5:57 PM in response to giulianoscan

    Did you do these:

     

    6) Determine if other Wi-Fi devices on network are working well (other iOS devices, Macs, PCs).

    7) Try device at another Network, i.e., neighbors’, public coffee house, etc.

    8) Restore the Device (ask for additional for details if desired).

          https://support.apple.com/en-us/HT201252


    If so what was the outcome? Please don't just say they did not work. The more details the better. Did you do a complete #9? A backup and a Restore are two different things, not sure what you meant above.


    Also iOS 9 is just out - a bug is certainly possible and if so hopefully corrected in a 9.0.1 update. I remember iOS 8.01 all too well....

  • by miguel_pawl,

    miguel_pawl miguel_pawl Sep 17, 2015 6:03 PM in response to tdollimore
    Level 1 (0 points)
    Sep 17, 2015 6:03 PM in response to tdollimore

    For me 3G and WIFI is not working at all (iPhone 5 with iOS9). Sometimes i receive messages (e.g. Whatsapp) but i can only see them in preview. Connection to the internet is dead afterwards instantly. I tried everything which you said @elcpu but it didn't work out for me. Funny thing is that these problems started 5-6 hours after i installed the update. so it worked for a while.

  • by elcpu,

    elcpu elcpu Sep 17, 2015 6:08 PM in response to miguel_pawl
    Level 6 (16,186 points)
    Photos for Mac
    Sep 17, 2015 6:08 PM in response to miguel_pawl

    Very strange Miguel. As you know 3G and Wi-Fi are not related at all, have to be two different issues. Maybe the phone went on the blink but I bet you did not try my last suggestion...  9) Go to an Apple Store for hardware evaluation.

  • by miguel_pawl,

    miguel_pawl miguel_pawl Sep 17, 2015 6:12 PM in response to elcpu
    Level 1 (0 points)
    Sep 17, 2015 6:12 PM in response to elcpu

    true, i didn't go to an Apple Store yet. I still hope that 9.0.1 will be released soon.

  • by petermac87,

    petermac87 petermac87 Sep 17, 2015 6:13 PM in response to miguel_pawl
    Level 5 (7,402 points)
    Sep 17, 2015 6:13 PM in response to miguel_pawl

    Don't hold your breath, as this is not a common issue.

     

    Sorry

     

    Pete

  • by skymon2,

    skymon2 skymon2 Sep 17, 2015 6:29 PM in response to Joseph Bruni
    Level 1 (20 points)
    Sep 17, 2015 6:29 PM in response to Joseph Bruni

    I also have this iOS9 WiFi issue on my iPhone6 when I don't broadcast the SSID. My other iOS 8.4.1 devices work fine with the SSID broadcast off. I have done the iPhone reboot and network reset, router reboot, manual WiFi setup - nothing has worked. Currently stuck with leaving the SSID broadcast on.

  • by elcpu,

    elcpu elcpu Sep 17, 2015 6:33 PM in response to skymon2
    Level 6 (16,186 points)
    Photos for Mac
    Sep 17, 2015 6:33 PM in response to skymon2

    What is wrong with leaving SSID on? If it is PW protected with a strong PW what difference does it make? Mine are on all the time - I actually have a choice of 4 (3 routers, one dual band).

  • by giulianoscan,

    giulianoscan giulianoscan Sep 17, 2015 6:35 PM in response to elcpu
    Level 1 (0 points)
    Sep 17, 2015 6:35 PM in response to elcpu

    elcpu, sorry,  must be annoying to you to see plenty of people with the same problem.

    I meant I did a complete reset, erasing all from the phone, but first did a backup,

    then I restore the phone from this backup. I did that at least 5 times, and reseted network 50 times....

     

    I'll keep  trying your steps, and hopefully not have to reach number 9.

    Now I'm doing another restore from a backup. could even connect to wifi now, and could change the DNS.

    it appears ok... let's see if it remains stable, I'll let you know. thank you very much for now, you really did help a lot.

    When whe are so desperate like I was, we make some mistakes, the secret is to take a deep breath and go for it.

  • by elcpu,

    elcpu elcpu Sep 17, 2015 6:40 PM in response to giulianoscan
    Level 6 (16,186 points)
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    Sep 17, 2015 6:40 PM in response to giulianoscan

    You are right on Giuliano.....  just slow and easy, all issues are eventually resolved.  Thanks for your nice comments, they are appreciated.. 

  • by Joseph Bruni,

    Joseph Bruni Joseph Bruni Sep 17, 2015 6:44 PM in response to elcpu
    Level 1 (120 points)
    Sep 17, 2015 6:44 PM in response to elcpu

    Nothing is wrong with broadcasting your SSID. It was once thought by people ignorant about security that broadcasting a network name was somehow less secure. In fact, even the initial versions of the PCI-DSS required it. That was removed in 2.0

  • by elcpu,

    elcpu elcpu Sep 17, 2015 6:50 PM in response to Joseph Bruni
    Level 6 (16,186 points)
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    Sep 17, 2015 6:50 PM in response to Joseph Bruni

    You are just backing up what I said, I take it....

  • by iFaqeer,

    iFaqeer iFaqeer Sep 17, 2015 6:55 PM in response to Joseph Bruni
    Level 1 (0 points)
    Sep 17, 2015 6:55 PM in response to Joseph Bruni

    Folk's,

     

    I'm seeing the exact same problem here that unless I turn on the 'SSID Broadcast = Yes' on my router, my iPhone 6 with iOS 9 will not join my Wi-Fi network. As soon as I turn on the SSID Broadcast, it connects instantly. I'm using WPA2 Personal on the router and have gone thru all the normal steps of doing a clean install of iOS9, resetting the network settings, manually trying to connect etc. and none worked so far. For, now I've downgraded back to 8.4.1 till someone figures it out. Now, one of the suggestions that was posted earlier was to try using Google's DNS instead. Has anyone (skymon2?) tried it with keeping their SSID as hidden and if so, share whether this worked for them or not?, Thanks

  • by skymon2,

    skymon2 skymon2 Sep 17, 2015 6:57 PM in response to elcpu
    Level 1 (20 points)
    Sep 17, 2015 6:57 PM in response to elcpu

    Better question is why can't we turn SSID broadcast off? It has been working fine for previous releases. Why the change? Must be a bug. Turning SSID off is just one item in a list for security. No need to get into a discussion about tools that can still see it.

  • by elcpu,

    elcpu elcpu Sep 17, 2015 7:56 PM in response to skymon2
    Level 6 (16,186 points)
    Photos for Mac
    Sep 17, 2015 7:56 PM in response to skymon2

    I actually agree.

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