Germanmaccari

Q: iPhone 6 Plus 16GB with really 11,7 GB. I want a solution!!!!!!!!!!

Hi, I have an iPhone 6 Plus 16GB, but It has 11,8 Gb of really space. What has happened? Where are there another 4,2 Gigas?

 

I am big fan of Apple but in this case I feel cheated because it cost me a lot of money from my salary I have bought this phone.

 

Who do I have to contact?

 

Please give me a solution for my purchase.

 

I started to use the iphone 6 plus two days ago and I noticed about the 11.8 gb of capacity,

 

¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡¡I WANT A SOLUTION RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

iPhone 6 Plus, iOS 8.1.2

Posted on Dec 16, 2014 10:50 AM

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Q: iPhone 6 Plus 16GB with really 11,7 GB. I want a solution!!!!!!!!!!

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  • by dmtrchr,

    dmtrchr dmtrchr Sep 18, 2015 12:34 AM in response to Kilgore-Trout
    Level 1 (8 points)
    iLife
    Sep 18, 2015 12:34 AM in response to Kilgore-Trout

    i add my apps and i get ca. 7.4gb. plus the 1.4 maximum of ios9 it's 8.8, as it's stated in my iphone6. plus another 2.8 free the total storage is 11.6. apart from that, in the "settings"-> "information" i read 11.8gb capacity. i cnt figure out where.s the rest 4.4...

  • by dmtrchr,

    dmtrchr dmtrchr Sep 18, 2015 12:40 AM in response to David Shanahan
    Level 1 (8 points)
    iLife
    Sep 18, 2015 12:40 AM in response to David Shanahan

    4.4 "missing" gb's in mine is too much, i think! regarding the fact that the ios9 is only ab 1.4. well, "info" says 11.8gb capacity. i add my apps and i get ca 7.4 from the used 8.8 and i guess that ios9 is included in that 8.8. plus another 2.8 free here is the 11.8. what ab the rest 4.4, which is tooooo much???

  • by Ingo2711,

    Ingo2711 Ingo2711 Sep 18, 2015 12:49 AM in response to dmtrchr
    Level 7 (25,916 points)
    iPhone
    Sep 18, 2015 12:49 AM in response to dmtrchr

    If you have a 16GB iPhone, the usable space has always been around 12GB, the reason for that is the different calculation of the storage capacity:

    How OS X and iOS report storage capacity - Apple Support

     

    And other devices have the same capacity issue:

    size of usable space in base model iPhones following larger iOS 8 updates

     

     

    Also check this:

    This solved my question Solvedby Axeman1020 on Sep 25, 2014 10:13 PM

    Manufactures measure using 1000 MB per GB, but the actual conversion is 1024 MB per GB.

    They consider 1 KB to consist of 1000 bytes. A byte being 8 bits or 8 1's and 0's of actual information. As drives increase in size, this inaccurate form of measurement becomes more and more noticeable.

     

    For example:

    1GB is supposed to consist of 1,073,741,824 Bytes

    a 1GB HDD consists of only 1,000,000,000 Bytes

     

    1TB should consist of 1,099,511,627,776 Bytes

    1TB HDD only contain 1,000,000,000,000 Bytes


    That is 10% of the advertised space.


    To calculate the actual space:

    True size (64,000,000,000 Bytes) / Advertised size (68,719,476,736 Bytes) = .931

    .931 * 64GB = 59.6GB

    Now subtract about 2GB for the OS.

     

    As for your 16GB iPhone 5:

    True size (16,000,000,000 Bytes) / Advertised size (17,179,869,184 Bytes) = .931

    .931 * 16GB = 14.9GB

    Now subtract about 2GB for the OS.

    copied from 64gb actual capacity

  • by David Shanahan,

    David Shanahan David Shanahan Sep 20, 2015 5:36 AM in response to Resurrect Steve
    Level 3 (920 points)
    Sep 20, 2015 5:36 AM in response to Resurrect Steve

    Where on earth did you hear that this is how it works? This is not true, iOS does not "reserve" any space for future updates. It never has and certainly does not now with iOS 9. Once an upgrade is finished any temporary work space used by the update process is freed and made available for general use.

     

    iOS 9 updates require much less free space than previous releases (about 1.3GB vs around 4.5GB in 8.0). If your device still does not have enough free space to download and install the upgrade it will offer to delete installed apps until enough space is freed up to perform the update and once the upgrade is finished it will automatically reinstall the deleted apps from the app store.

  • by GroovyMotion,

    GroovyMotion GroovyMotion Dec 4, 2015 5:33 PM in response to Germanmaccari
    Level 1 (4 points)
    Dec 4, 2015 5:33 PM in response to Germanmaccari

    Hi. I had the same problem and i just fixed deleting all the stuff i found in the system/downloads directory on the iphone. You can get to that folder by using some file manager for iphone. I used AnyTrans. Hope that helps. The iOS 9.1 then shows as 2,8 gb. I guess that's still better than having another 5 GB of Others on the list left out of all installation files and other things.

  • by dp111271,

    dp111271 dp111271 Mar 9, 2016 8:19 AM in response to Germanmaccari
    Level 1 (0 points)
    Mar 9, 2016 8:19 AM in response to Germanmaccari

    I have deleted several apps over the last few days.  My iPhone shows 11.3 of data used with 371 mb available.  Why is IOS taking up 4gb of data on my phone?  I did not have storage problems until recently.  I have about 100 pictures and less than 25 apps with 2gb of music. I never had this problem before on any other phone.  My phone is running terrible and apps force close constantly.  Please help!!

  • by deggie,

    deggie deggie Mar 9, 2016 8:23 AM in response to dp111271
    Level 9 (54,647 points)
    iPhone
    Mar 9, 2016 8:23 AM in response to dp111271

    iOS doesn't take up 4GB, it has to do with how the space available is measured by the OS compared to drive manufacturer descriptions.

     

    Do you have WhatsApp on your iPhone?

  • by kevinkendall,

    kevinkendall kevinkendall Aug 12, 2016 11:06 AM in response to Germanmaccari
    Level 1 (127 points)
    Mac OS X
    Aug 12, 2016 11:06 AM in response to Germanmaccari

    Regarding general hard drive and iPhone and what have you storage devices showing less than their manufacturer-stated capacity, the reason for the difference in the numbers is very, very simple. The reason has to do with marketing, and with simplicity in storage device manufacturers labeling their products. Here it is:

     

    All computer devices are manufactured for, & operate using, the binary numbering system; i.e., the Base 2 numbering system; i.e., 1's and 0's. However, for simplicity's sake more than for any other reason I suppose, manufacturers *report and advertise* their storage devices' capacities in the "normal" everyday-use decimal numbering system; i.e., the Base 10 numbering system.

     

    So when a memory storage manufacturer builds an iPhone's memory for 32GB, or a desktop or laptop hard drive for, say, 1TB, then the resulting Base 10/Base 2 storage capacity calculates out to, for the 32GB iPhone, as 32,000,000GB total stated Base 10 amount ÷ 1,048,576GB of similarly close Base 2 amount per Gigabyte = 30.517578125GB. For the 1TB hard drive, that'd be 1,000,000,000GB (Base 10) ÷ 1,048,576 (Base 2) = 953.67431640625GB real, actual storage space amount.

    Partitioning and formatting reduces that "real, actual storage space amount" just a bit more.

     

    So there it is..... Marketing, a difference in the Base 10 "human" numbering system and in the "computer" numbering system, and simplicity in labeling.


    Kevin Kendall

    Ol' tried & true & still good 7,1 2.4GHz white Macbook / 1TB HDD / 16GB RAM / Sierra beta4 with Siri (yayyy!!) / Windows 7 & 10 via VMWare 7

  • by alec.t238,

    alec.t238 alec.t238 Aug 13, 2016 7:43 PM in response to Germanmaccari
    Level 1 (4 points)
    Aug 13, 2016 7:43 PM in response to Germanmaccari

    The capacity is telling you how much space you have when the ios operating system is installed. The original capacity is 16 but the ios system takes up some space.

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