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Q: My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

iPhone 4

Posted on Oct 6, 2013 4:42 PM

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Q: My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still d ... more

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  • by muhammad muzammil,

    muhammad muzammil muhammad muzammil Sep 18, 2015 8:12 PM in response to mcneunie
    Level 1 (0 points)
    Sep 18, 2015 8:12 PM in response to mcneunie

    thanks

    works

  • by phypennwl,Apple recommended

    phypennwl phypennwl Feb 15, 2016 3:13 PM in response to tpiccone
    Level 1 (7 points)
    Feb 15, 2016 3:13 PM in response to tpiccone

    Just wanted to add what worked for me- after, literally, months of trying on-and-off to find a solution, innumerable searches on Google/Bing/etc, I found a solution that worked for me after mixing together a few solutions I found on the Internet.  My problem was that the original restore was interrupted, and I couldn't re-restore. Every time I powered up my iPod Touch 5g, it would go to the recovery screen, then shut off in 5 seconds. No matter what I tried (DFU mode, hard reset, etc), it would always take me back to the same restore screen, and iTunes wouldn't recognize it. These steps finally got it working for me. Some of them might be excessive and/or unnecessary, but this what got my iPod going again.  I use Windows 10:

     

    (1) Go to Control Panel, then "View Devices and Printers."

    (2) Right-click "Apple Mobile Device USB Driver"

    (3) Click on the "Hardware" tab, make sure "Apple Mobile Device USB Driver" is selected, then click "Properties" on the bottom right

    (4) A new "Apple Mobile Device USB Driver" window opens, but with more tabs. In the "General" tab, click "Change Settings" on the bottom

    (5) A 3rd "Apple Mobile Device USB Driver" window opens.  It should default to the "Driver" tab; if not, select that tab.

    (6) Click "Update Driver." Chances are, the driver is updated, but doesn't hurt to make sure.

    (7) Then click on "Disable." Your computer should recognize that the iPod's been "disconnected."

    (8) After a few seconds, click on "Enable."

    (9) At this point, iTunes re-recognized the iPod (finally!) and informed that it needed to be restored. However, it wouldn't get past a certain screen, and then failed to recognize the iPod again. So, I repeated steps 1-7, but before enabling, I uninstalled the driver. After uninstallation was complete, I clicked "enable" and the driver re-installed.

    (10) Went back to iTunes, and it again informed me that the iPod needed to be restored. I was able this time to download the new iOS, but after extracting, iTunes got stuck on "Waiting for iPod." Eventually, I got an error message saying iPod could not be restored (error code 21). So, I had to repeat steps 1-8 again (you may have more luck skipping this step- meaning, don't click restore just yet!)

    (11) Minimize iTunes, then go to "My Computer," "Windows," "System32," "drivers," "etc"

    (12) Drag the file "hosts" to the desktop (I made sure I was in the "Details" screen and moved the *file* hosts- some webpages said make sure you don't move the umbrella named hosts). "hosts" should no longer be in the "etc" folder

    (13) Go back to iTunes, and proceed with the Restore process

    (14) Going through all these steps worked for me. After my iPod restored and re-synced, I dragged the "hosts" file back to the etc folder.

     

     

    I hope this helps someone. Like I said, I spent various hours in the last couple of months trying to find some sort of solution, so I hope this saves someone a little time.

  • by Shadow Ridge,

    Shadow Ridge Shadow Ridge Apr 14, 2016 1:28 PM in response to VijayMano
    Level 1 (4 points)
    Apr 14, 2016 1:28 PM in response to VijayMano

    This was it for me. If it doesn't recognize it, you may have it synced up to an older iTunes account. In that case, contact apple, and be sure to provide proof of purchase.

  • by ksfromdc,

    ksfromdc ksfromdc Apr 30, 2016 4:52 PM in response to tpiccone
    Level 1 (4 points)
    Apr 30, 2016 4:52 PM in response to tpiccone

    I was using a 3rd party sync cable originally. When i switched to an apple sync cable, iTunes finally recognized the iPhone was connected.

  • by vsh.ipb,

    vsh.ipb vsh.ipb Jun 8, 2016 3:45 AM in response to phypennwl
    Level 1 (4 points)
    Jun 8, 2016 3:45 AM in response to phypennwl

    Unbelievable! hosts file removing helped me.

  • by XonicKodz,

    XonicKodz XonicKodz Jun 9, 2016 5:54 PM in response to phypennwl
    Level 1 (4 points)
    Jun 9, 2016 5:54 PM in response to phypennwl

    Better than Apple fourms! Thanks!

  • by anurajs,

    anurajs anurajs Jul 30, 2016 7:49 AM in response to tpiccone
    Level 1 (4 points)
    Jul 30, 2016 7:49 AM in response to tpiccone

    I had the same issue, what i did is as follows:

     

    1: Check if the device is recognized by the PC.

     

    2:

    For XP and Vista:

    -Go to My Computer/Computer> Right click> properties> Device manager.

    For Win 7 and above:

    -Go to Computer>System Properties ( second tab to the top )> Device Manager

     

    3: Once in device manager check under USB Controller ( Universal Serial Bus Controllers) if the iPhone in recovery mode is not listed, go to other devices, you will find iPhone in recovery mode, right click on the listed device and click on update driver.

     

    Once the driver is updated iTunes will detect the iPhone in recovery mode.

  • by 86turismo,

    86turismo 86turismo Aug 9, 2016 12:20 PM in response to rach.diaz
    Level 1 (4 points)
    Aug 9, 2016 12:20 PM in response to rach.diaz

    I had the same issue just now.  I plugged the USB cable in to my USB port on the PC.  Powered off the iPhone.  Held the home button while inserting the USB cable in the iPhone.  The iTunes icon did not appear on the phone.  I turned the phone off.  Closed iTunes.  Removed USB cable from both the iPhone and the PC.  Plugged the USB cable in to another port on the PC.  Held the home button on the phone while inserting the USB cable.  This time the iPhone powered on and gave me the iTunes icon on the iPhone.  iTunes started automatically and gave me the option for Update or Restore.

  • by Laday2727,

    Laday2727 Laday2727 Aug 13, 2016 5:21 AM in response to VijayMano
    Level 1 (4 points)
    Aug 13, 2016 5:21 AM in response to VijayMano

    I could KISS you I'm so thrilled that you posted this!  Like the person who started this thread, NOTHING I tried would work, but this, so far, is working beautifully.  THANK YOU!!!!

  • by ulrichbrowniejacobs,

    ulrichbrowniejacobs ulrichbrowniejacobs Sep 19, 2016 11:50 PM in response to tpiccone
    Level 1 (4 points)
    Sep 19, 2016 11:50 PM in response to tpiccone

    this was the best i found my device but it still doesnt restore my iphone

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