HT203646: OS X: Bluetooth devices become unresponsive

Learn about OS X: Bluetooth devices become unresponsive
AX_AX
Level 1 (0 points)

Q: Hi, I need bluetooth to be working normally.  This is not a third party product problem it is clearly a Yosemite problem.  I already tried Resetting the PRAM/NVRAM several times and this will NOT  resolve this issue. Support please

Hi, I need bluetooth to be working normally.  This is not a third party product problem it is clearly a Yosemite problem.  I already tried Resetting the PRAM/NVRAM several times and this will NOT  resolve this issue. Support please

MacBook Pro, OS X Yosemite (10.10.5)

Posted on Sep 18, 2015 8:06 AM

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AX_AX

Q: Hi, I need bluetooth to be working normally.  This is not a third party product problem it is clearly a Yosemite problem.&nbs ... more

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  • by Barry Hemphill,

    Barry Hemphill Barry Hemphill Sep 20, 2015 7:06 AM in response to AX_AX
    Level 8 (38,001 points)
    Peripherals
    Sep 20, 2015 7:06 AM in response to AX_AX

    What, exactly, do you mean by "working normally?" There is no information regarding your problem.

     

    Barry

  • by AX_AX,

    AX_AX AX_AX Sep 21, 2015 10:28 AM in response to Barry Hemphill
    Level 1 (0 points)
    Sep 21, 2015 10:28 AM in response to Barry Hemphill

    Hello Barry,

    I didn't specify my problem, sorry.

    The problem is, the bluetooth connection in my MacbookPro is not working since I updated to Yosemite.
    I read about resetting PRAM and NVRAM and it will make the connection happen sometimes, but after

    waking the computer or turning it on connection is lost again. 
    The resetting of PRAM and NVRAM allowed me to have bluetooth connection a couple of times

    but now Bluetooth is simply not working at all even after this. 
    I am thinking of sending it to the AppleCare soon.  Any ideas?

  • by raider_s,

    raider_s raider_s Sep 24, 2015 7:54 PM in response to AX_AX
    Level 1 (0 points)
    Sep 24, 2015 7:54 PM in response to AX_AX

    Hello,

     

    I have a similar issue. I got new bluetooth headphones, at first they paired and everything worked well. The following day in the same room they would not connect. It seems like the macbook doesn't even see them anymore. The headphones seem fine as they pair and disconnect without problem to other devices. I've tried resetting PRAM and SMC. Neither helped. Any help would be appreciated.

     

    Thanks