HT201253: Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Learn about Sync your iPhone, iPad, or iPod touch with iTunes on your computer using USB

Charles McLellan

Level 1 (5 points)

Q: passcode

I installed iOS9. Now the iPad wants a passcode. I don't have tried various passwords that I use and now I device is disabled.

HP, Windows XP

Posted on Sep 19, 2015 3:08 PM

I have this question too

Q: passcode

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Helpful answers

by sberman,

sberman Sep 19, 2015 3:09 PM in response to Charles McLellan
Level 8 (40,027 points)

Sep 19, 2015 3:09 PM in response to Charles McLellan

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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by Niel,

Niel Sep 19, 2015 3:10 PM in response to Charles McLellan
Level 10 (313,156 points)

Mac OS X

Sep 19, 2015 3:10 PM in response to Charles McLellan

Click here and follow the instructions.

(133674)
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by ginacoll,

ginacoll Sep 21, 2015 7:27 AM in response to Niel
Level 1 (0 points)

Sep 21, 2015 7:27 AM in response to Niel

I got as far as Step #2 on these instructions and the iPad goes no further. What now? Apple support requires the Serial # to talk with me and I can't get it since I cant turn on the iPad. Any other suggestions?
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by sberman,

sberman Sep 21, 2015 2:10 PM in response to ginacoll
Level 8 (40,027 points)

Sep 21, 2015 2:10 PM in response to ginacoll

The serial number is in many places.
Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support
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