HT204839: Add music from the Apple Music catalog to your Library

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zandeh

Q: Will the iOS 9 update remove music saved for offline listening?

I want to update my iPhone 6 to iOS 9, but am worried that if I do this, all the music I've saved for offline listening (through Apple Music) on my iPhone will no longer be saved as downloads, and I will have to manually redownload all the albums (which will take hours).

 

Has anybody using Apple Music faced this inquiry or learned the answer to it through performing a software update?

iPhone 6, iOS 8.4.1

Posted on Sep 18, 2015 3:48 AM

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Q: Will the iOS 9 update remove music saved for offline listening?

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  • by JohnnyFJohnsson,

    JohnnyFJohnsson JohnnyFJohnsson Sep 18, 2015 4:22 AM in response to zandeh
    Level 1 (2 points)
    Sep 18, 2015 4:22 AM in response to zandeh

    All my music saved for offline used was gone after the update. Had to redownload everything. But that is not working properly. Some music is not downloading at all.

  • by sdb2013,

    sdb2013 sdb2013 Sep 18, 2015 6:33 PM in response to zandeh
    Level 1 (9 points)
    Applications
    Sep 18, 2015 6:33 PM in response to zandeh

    iOS9 wiped all of my saved offline music. When I go to My Music now and activate "Only Offline Music", I get the "Going off the Grid?" info screen. Everything is gone from my iPhone 5s, while MY Music is still showing on my phone, and in iTunes.

  • by zandeh,

    zandeh zandeh Sep 19, 2015 2:16 AM in response to sdb2013
    Level 1 (5 points)
    Sep 19, 2015 2:16 AM in response to sdb2013

    How very stupid a non-feature of Apple Music to store itself (actually?) locally on the device. This will be the biggest reason I do not either continue using Apple Music or upgrade to iOS 9.

  • by sdb2013,

    sdb2013 sdb2013 Sep 19, 2015 5:51 AM in response to zandeh
    Level 1 (9 points)
    Applications
    Sep 19, 2015 5:51 AM in response to zandeh

    My only purpose for Apple Music is to "rent" access to music I'm not otherwise exposed to, and save it offline, much like an iPod. No interest in being connected to the cloud. For $10 a month, I get to rent music, and Apple gets all of my metrics to add to their marketing database, as most companies do in the 21st century. That's the deal. Once Apple Music is out of beta (and it certainly has more work to do there), it should do what it advertises. Unfortunately, it's sucking way too much personal time in dealing with bugs. Ditto Yosemite Mail.

  • by sdb2013,

    sdb2013 sdb2013 Sep 20, 2015 3:06 PM in response to sdb2013
    Level 1 (9 points)
    Applications
    Sep 20, 2015 3:06 PM in response to sdb2013

    Update: No access to any saved music, as I noted above. BUT... when I plug my iPhone into my 3 yr old Kenwood car stereo, it starts playing everything in my

    Saved Offline library, without opening Apple Music on the phone. Swipe up and you have the controller (what ever Apple calls that control panel) and can skip, pause, etc. as I can on the Kenwood, while Apple Music is NOT open on the phone.


    Cellular Data is off, so this isn't my iCloud Library. Unplug the phone, sleep, then open Apple Music, nothing showing with "Only Offline Music activated.

     

    So the songs ARE in my phone, and invisible when running Apple Music. Weird. Only display and rune when I plug into the car stereo, which starts playing them automatically. Weird.

  • by swandy,

    swandy swandy Sep 20, 2015 8:48 PM in response to sdb2013
    Level 4 (1,536 points)
    Apple Music
    Sep 20, 2015 8:48 PM in response to sdb2013

    That is rather strange (even stranger than me making 200 songs available offline and going into the About screen in Settings and see that I have 236 songs).

    Have you tried resetting the iPhone (holding the power and home button until the Apple logo appears? Perhaps that will then cause the Music app to repopulate the offline songs?

  • by sdb2013,

    sdb2013 sdb2013 Sep 21, 2015 6:47 AM in response to swandy
    Level 1 (9 points)
    Applications
    Sep 21, 2015 6:47 AM in response to swandy

    Oh yeah, Swandy. I've rebooted the phone several times. Yesterday I opened Apple Music and saved 3 songs "Offline". My prior My Library of previously saved songs shows on the phone. Activate "Only Offline Muisc" and the 3 songs I saved yesterday show, and play. Nothing else. Close Apple Music, put the phone to "sleep". Plug the phone into the Kenwood USB port. My original group of Saved Offline songs start playing on shuffle, all of them, not the 3 I re-saved to Offline. Apple Music is NOT open. Cellular data is off on the phone, so it's not connecting to iCloud.

     

    Obviously the songs are still saved in memory. I just connected the phone to iTunes and scrolled over the botton info bar "Apps, Other, shows amount of free memory, and roll over "Audio", it shows 4 songs on my phone (1 from the U2 auto download from several months back). Those 4 showed as 500+ MB of storage. That's a lot of memory for 1 AAC, and 3 Apple Music songs, whatever format they are. I just unplugged the phone, closed and open iTunes, and now the bar shows "Audio, 16 songs, 143.9 MB.

     

    Summarizing, iOS 9 changed something in the display of my Saved Offline library, where they no longer display or are accessable from Apple Music, but the Offline Library will play automatically, without Apple Music opened, when I plug into the car stereo.

  • by swandy,

    swandy swandy Sep 21, 2015 7:07 AM in response to sdb2013
    Level 4 (1,536 points)
    Apple Music
    Sep 21, 2015 7:07 AM in response to sdb2013

    Just out of curiosity's sake - check two things (these are the types of info that Apple Support would look at):

    (1) Go into Settings/General/About and see how many Songs are listed there. Not the best indication as I know I only put 200 songs on my iPhone 6 and the Songs count shows 236.

    (2) Go into Settings/General/Storage & ICloud Usage/Manage Storage and see how much "room" Music is taking up from there.

    (3) Tap on Music - under Manage Storage not the Music showing in Settings. You should be able to see all the artists/albums/songs that are actually using up that memory. Remember - sometimes you will need to tap on the Artist to show the complete listing of albums and then on the album to see the number of songs from that album. (What mine shows - if I do count all the individual songs - is the 200 I put there, not the 236 that About shows.)

  • by sdb2013,

    sdb2013 sdb2013 Sep 21, 2015 8:27 AM in response to swandy
    Level 1 (9 points)
    Applications
    Sep 21, 2015 8:27 AM in response to swandy

    Settings/General/About/Songs:11

     

    Settings/General/Storage & iCloud Usage/Manage Storage/Music: All Songs 31.4 MB. Under Artists (greyed out) 3 Artists, 4 Albums.

    1 Artist shows 2 Albums 7.2 MB and 6.2 MB.

     

    Fyi, my Kenwood car stereo has no memory, so nothing is being retained there. I just walked out to my truck, Cellular Data and WiFi are turned off on my iPhone. Plug the phone in, it starts playing my songs in shuffle. Apple Music is not running in the background.

     

    Thanks again for your time, it's appreciated.

  • by redcorsair,

    redcorsair redcorsair Sep 21, 2015 8:35 AM in response to zandeh
    Level 1 (0 points)
    Sep 21, 2015 8:35 AM in response to zandeh

    Be happy. It wiped every single one of my playlists upon update. Thanks Apple!

  • by sdb2013,

    sdb2013 sdb2013 Sep 21, 2015 8:49 AM in response to swandy
    Level 1 (9 points)
    Applications
    Sep 21, 2015 8:49 AM in response to swandy

    Settings/General/About/Songs:11

     

    Settings/General/Storage & iCloud Usage/Manage Storage/Music: All Songs 31.4 MB. Under Artists (greyed out) 3 Artists, 4 Albums.

     

    Fyi, my Kenwood car stereo has no memory, so nothing is being retained there. I just walked out to my truck, Cellular Data and WiFi are turned off on my iPhone. Plug the phone in, it starts playing my songs in shuffle. Apple Music is not running in the background. Something else. These songs will continue to play, as they are right now, at my desk. Apple Music not running. WiFi and Cellular Data (Verizon, if it matters) are off.


    Now I'm in Apple Music, Cellular Data and Wifi still off. Open Apple Music "Only Offline Music" is not checked. Cancel that screen which goes back to MY Music. Hit Shuffle All. I get a "Connect to Wi-Fi to play music OK/Settings dialog box... and my Playlist is still playing. Some songs are greyed out, corresponding to My Library/Saved Offline. Power the phone off, turn back on, Cellular Data and WiFi off. My Music shows all songs, activate "Only Offline Music", 4 Albums, 4 songs.

     

    1. It appears that these songs are being retained in the phone, as they play when I plug into my Kenwood car stereo, and continue to play when I disconnect and walk into the house, with Cellular Data and WiFi de-activated  in Settings-the main screen.

     

    2. Something in the connection to the Kenwood is activating something in the phone. Phone stays in that mode until I shut it off, then reverts to 4 songs saved offline.

     

    How would these songs play and shuffle if not retained somewhere in the phone,  when Data and WiFi are turned off and I'm driving around?

     

    Thanks again for your time, it's appreciated.

  • by sdb2013,

    sdb2013 sdb2013 Sep 21, 2015 2:36 PM in response to sdb2013
    Level 1 (9 points)
    Applications
    Sep 21, 2015 2:36 PM in response to sdb2013

    Further... I was listening to this "saved offline" library in a gym, using the Control Panel, Apple Music was not playing. I could pause and play

    from the panel. Opening Apple Music would immediately defeat whatever was running songs that weren't showing in Apple Music My Library/Saved Offline but playing on the phone. Plugging into the car stereo brought these "ghost" tunes back, but I noted that it appeared that it was running about 7-8 recently played, then repeating.

    While in the gym, I would "skip", the next song album cover would briefly appear, then another song would load.

     

    Enough. I'm not really sure that iOS 9 is the culprit here. I've deleted my phone from ICloud, logged out of iCloud on both phone and Powerbook. No songs are now showing in Storage/Manage Storage/Music. Next step will be to Restore the phone. I just want it clean. Then I'll log into iCloud for Find My Phone, don't save any files or backup there.

     

    Apple Music was ireally intriguing in the beginning, but has turned into a massive time suck, which would have been pleasantly spent listing to Radio and saving some stuff. I've hidden Apple Music the phone, PB iTunes and deleted my card info from all Apple stores. Too bad, but it's not working for me. Maybe someday...

     

    Thanks for the assistance, and good luck to others.

  • by zandeh,

    zandeh zandeh Sep 24, 2015 10:07 PM in response to sdb2013
    Level 1 (5 points)
    Sep 24, 2015 10:07 PM in response to sdb2013

    Does anyone have any clue yet as to if the new 9.0.1 update (hopefully but likely not) fixes this issue?

  • by sanramon_94582,Helpful

    sanramon_94582 sanramon_94582 Sep 29, 2015 6:28 PM in response to zandeh
    Level 1 (10 points)
    Sep 29, 2015 6:28 PM in response to zandeh

    I upgraded to 9.0.1, all my Apple Music added to playlist or downloaded for offline listening are gone. This is unacceptable.

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